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Setting up RSA Token for VPN Remote Work with BIG-IP Edge Client, Summaries of Operating Systems

University of Puget Sound (UPS)Operating Systems

Instructions on how to set up and use an RSA token for remote work with the BIG-IP Edge Client for VPN access. It covers the first-time setup process for mobile, soft, and hard tokens, and includes steps for importing the token and setting a PIN number using Internet Explorer. The document also explains how to log in and check connectivity.

Typology: Summaries

2021/2022

Uploaded on 09/27/2022

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Working with the BIG-IP Edge Client and March 12, 2020
RSA Token for VPN Remote Work
*THESE INSTRUCTIONS ASSUME YOU HAVE INTERNET SERVICE AND CAN CONNECT TO THE INTERNET*
*PRINT INSTRUCTIONS FOR REFERENCE*
1. From your desktop, click Cortana (the hollow white circle),
2. This brings up a search bar to allow you to find the BIG –IP Edge Client, Type Big
3. Once you type Big, the BIG-IP Edge Client App will appear,
Select/Click the BIG-IP Edge Client
4. Upon selecting the BIG-IP Edge Client,
this window appears:
5. Before you click Connect, prepare yourself to work with your RSA token. The various type of tokens,
will require slightly different steps. Please review the instructions for the type of token you have. First
time Users will need to set up a pin number - see next page.
Figure 1
Figure 2
Figure 3
Figure 4
First time user? See Item 5 before you begin.
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Download Setting up RSA Token for VPN Remote Work with BIG-IP Edge Client and more Summaries Operating Systems in PDF only on Docsity!

Working with the BIG-IP Edge Client and March 12, 2020

RSA Token for VPN Remote Work

THESE INSTRUCTIONS ASSUME YOU HAVE INTERNET SERVICE AND CAN CONNECT TO THE INTERNET PRINT INSTRUCTIONS FOR REFERENCE

  1. From your desktop, click Cortana (the hollow white circle),
  2. This brings up a search bar to allow you to find the BIG –IP Edge Client, Type Big
  3. Once you type Big, the BIG-IP Edge Client App will appear, Select/Click the BIG-IP Edge Client
  4. Upon selecting the BIG-IP Edge Client, this window appears:
  5. Before you click Connect, prepare yourself to work with your RSA token. The various type of tokens, will require slightly different steps. Please review the instructions for the type of token you have. First time Users will need to set up a pin number - see next page. Figure 1 Figure 2 Figure 3 Figure 4

a. First Time Mobile Token use: You’ll need to first establish a pin number – See appendix A b. First Time Soft Token use: You’ll need to first establish a pin number – see setting up pin instructions – See appendix B c. First Time Hard Token use: You’ll need to first establish a pin number – see setting up pin instructions for hard tokens – See appendix C.

  1. Mobile and Soft Tokens: Once your PIN number is entered, a Passcode appears. This is the number you will be using as part of logging into the BIG-IP Edge Client. Hard- tokens (aka the keyfobs): Enter your pin in addtion to the revolving passcode to log into the BIG-IP Edge Client.
  2. Now it’s time to Click Connect on the BIG-IP Edge Client (see figure 4, page 1). Upon doing so, the Secure Login window appears. a. Type/Enter your VPN Username Example: abxx490 (this is the id you normally use to login to the DNR network) b. Type or copy the Passcode number that appears within the soft-token or hard- token. c. Click Logon Note: PLEASE be patient. It may take up to several minutes before the VPN connection is made. This window will minimize when connected. Figure 7

Appendix A Mobile Token - First Time Setup For VPN use: 1.Download the RSA SecurID App on your phone or tablet. 2.For Android and iOS Devices, touch on the token’s URL/Link found in the email you received to import the soft token to user’s device.

  1. For Windows phone, open the RSA SecurID app, select ‘Import Token’. Copy and paste the URL into the ‘Import Token’ window in the Windows phone to complete the token importing process.
  2. If asked what to open the link with pick the RSA app.
  3. You should get a message that says the Token was successfully activated.
  4. Close the RSA app. Once this process is complete, you now need to set a pin that you will use to log into VPN. You only need to do this once.
  5. You must use Internet Explorer, other browsers will not work.
  6. On your DNR computer go to the DNR external web site at https://www.dnr.wa.gov/
  7. Scroll to the very bottom and click on VPN.
  8. Now open the RSA SecurID app on your phone or tablet
  9. This first time only click on the arrow to the right of the white field (do not enter a number yet).
  10. A number will appear in the white field, click the copy button below the white field.
  11. Go back to the VPN page you opened and enter your user id in the VPN Username field
  12. Enter the 8 digit number that is displayed on your RSA SecurID app into the Soft-Token Passcode or keyFob PIN+Token field.
  13. Click the Logon button. You will be prompted to enter a Pin, it cannot start with 0 (zero) and cannot be a patter like 123456.
  14. Click submit and reenter the pin and click submit.
  15. You should be signed in at this point. Click log out at the top right corner.
  16. Close the RSA app. For Citrix use: 1.Download the RSA SecurID App on your phone or tablet. 2.For Android and iOS Devices, touch on the token’s URL/Link found in the email you received import the soft token to user’s device.
  17. For Windows phone, open the RSA SecurID app, select ‘Import Token’. Copy and paste the URL into the ‘Import Token’ window in the Windows phone to complete the token importing process.
  18. If asked what to open the link with pick the RSA app.
  19. You should get a message that says the Token was successfully activated.
  20. Close the RSA app. Once this process is complete, you now need to set a pin that you will use to log into Citrix. You only need to do this one.
  21. You must use Internet Explorer, other browsers will not work.
  1. Go to the DNR external web site at https://www.dnr.wa.gov/
  2. Scroll to the very bottom and click on Citrix.
  3. Now open the RSA SecurID app on your phone or tablet, for this first time only click on the arrow to the right of the white field (do not enter a number yet) and a number will appear.
  4. Go back to the Citrix page you opened and enter your user id in the User Name field, enter the password you use to log into your computer in the Password 1 field and enter the 8 digit number from your RSA SecurID app into the Soft-Token Password 2 field.
  5. Click the Logon button. You will be prompted to enter a Pin, it cannot start with 0 (zero) and cannot be a patter like 123456.
  6. Click submit and reenter the pin and click submit.
  7. You should be signed in at this point. Click log off at the top right corner by clicking on your name.
  8. Close the RSA SecurID Token app.

Once this process is complete, you now need to set a pin that you will use to log into Citrix. You only need to do this one.

  1. You must use Internet Explorer, other browsers will not work.
  2. Go to the DNR external web site at https://www.dnr.wa.gov/
  3. Scroll to the very bottom and click on Citrix.
  4. Now click on your Windows start button and look for RSA and click to open the RSA SecurID Token application.
  5. This first time only click on the arrow to the right of the white field (do not enter a number yet).
  6. A number will appear in the white field, click the copy button below the white field.
  7. Go back to the Citrix page you opened and enter your user id in the User Name field, enter the password you use to log into your computer in the Password 1 field and paste the number you just copied into the Soft-Token Password 2 field.
  8. Click the Logon button. You will be prompted to enter a Pin, it cannot start with 0 (zero) and cannot be a patter like 123456.
  9. Click submit and reenter the pin and click submit.
  10. You should be signed in at this point. Click log off at the top right corner by clicking on your name.
  11. Close the RSA SecurID Token application.

Appendix C Keyfob Token - First Time Setup For VPN use: 1.Open the package the RSA Key Fob is in. A number should be displayed on it, the number will change regularly. 2.You must use Internet Explorer, other browsers will not work. 3.Go to the DNR external web site at https://www.dnr.wa.gov/ 4.Scroll to the very bottom and click on VPN. 5.Enter your user id in the VPN User Name field and the number that is currently being displayed on your Key Fob in the Soft-Token Passcode or keyFob PIN+Token field. 6.Click the Logon button. You will be prompted to enter a Pin, it cannot start with 0 (zero) and cannot be a patter like 123456. 7.Click submit and reenter the pin number and click submit. 8.You should be signed in at this point. Click log off at the top right corner by clicking on your name. For Citrix use: 1.Open the package the RSA Key Fob is in. A number should be displayed on it, the number will change regularly. 2.Open Internet Explorer on your computer. 3.Go to the DNR external web site at https://www.dnr.wa.gov/ 4.Scroll to the very bottom and click on Citrix. 5.Enter your user id in the User Name field, enter the password you use to log into your computer in the Password 1 field and enter the 8 digit number from your RSA Key Fob into the Soft-Token Password 2 field. 6.Click the Logon button. You will be prompted to enter a Pin, it cannot start with 0 (zero) and cannot be a patter like 123456. 7.Click submit and reenter the pin and click submit. 8.You should be signed in at this point. Click log off at the top right corner by clicking on your name.