


Study with the several resources on Docsity
Earn points by helping other students or get them with a premium plan
Prepare for your exams
Study with the several resources on Docsity
Earn points to download
Earn points by helping other students or get them with a premium plan
Community
Ask the community for help and clear up your study doubts
Discover the best universities in your country according to Docsity users
Free resources
Download our free guides on studying techniques, anxiety management strategies, and thesis advice from Docsity tutors
A series of multiple-choice questions and answers covering united health care's ethics and compliance guidelines. it's valuable for those studying healthcare compliance, particularly focusing on areas such as marketing, sales, and educational events. The questions cover key aspects of compliance regulations and best practices, making it a useful resource for understanding the complexities of healthcare regulations.
Typology: Exams
1 / 4
This page cannot be seen from the preview
Don't miss anything!
reporting all events (marketing/sales and educational) to united health care is required so that the company can: - ✅✅Comply with CMS and Medicaid services event reporting You have a scheduled appointment with a consumer to discuss DSNP. They have the SOA form. 2 days before the appointment they call and request to discuss PDP, which you are certified to sell. What do you tell them? - ✅✅tell the consumer to sign a new SOA before the appointment which election period occurs October 15 to December 7 - ✅✅AEP Which of the following materials is an agent not permitted to display at marketing/sales event? - ✅✅5$ gift cards You have scheduled an appointment and obtained a SOA form to discuss MA plans. When you arrive a friend wants to hear the presentation. What should you do? - ✅✅have friend sign an SOA
which describes the purpose of educational events? - ✅✅They offer information about the program and/or health tips Janine is enrolled in a 3 star plan. There is a 5 star plan in her area. Josh can advise her of the following except: - ✅✅Josh shoud tell her that she can only do this during AEP Bryan wants to grow his bussiness. Which of the lead generating activities is not compliant? - ✅✅AT each appointment he asks for name and number of people over 65 Ralph wants to market in his neigherhood. WHich of the methods is permitted? - ✅✅Not hands out cards in lobby of living center An individual with a POA is an example of what authority? - ✅✅must have state authority Which of the following is not considered unsolicited contact? - ✅✅Not emailing a consumer off a purchased list
When does permission to contact for MA or PDP expire - ✅✅Once contact is made or 9 months whichever comes first A consumer can't understand you and tells you to email for her cousin. you email the the next day. Have you been compliant? - ✅✅No violates CMS guidelines without consent first John has POA for his mom. WHat foes that mean for enrolling his mom in MA plan? - ✅✅May sign and must be able to provide POA