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SPHR Leadership & Strategy 127
Questions And Answers
Delivered costs, unit costs, and inventory turnover are all examples of what type of supply chain metric?
A. Value stream mapping
B. Key performance indicators
C. A balanced scorecard
D. Financial reporting - Correct Answer ✔️ ✔️ B. Key performance
indicators
Which of the following statements is most likely to strategically align performance stan- dards with leadership expectations?
A. If this strategy works, we are more likely to see improved attendance. B. Not everything that can be measured should be measured. C. Companies often measure what is easy, not what is right.
D. Metrics must be focused to have true impact. - Correct Answer ✔️
✔️ A. If this strategy works, we are more likely to see improved
attendance.
Which of the following is a type of forecast completed during the strategic planning process?
A. A competitor analysis
В. Scenario building
C. A SWOT Audit
D. All of the above - Correct Answer ✔️ ✔️ D. All of the above
A major refrigerator manufacturer has decided to expand its operations by offering field repair work on its units. Each department has been tasked with developing objectives to ensure this plan will be successful. As the HR leader, which of the following goals are you most likely to adopt?
employees to engage with the software - Correct Answer ✔️ ✔️ B.
The value received from the software implementation
A large shipbuilding company in Bangladesh decided to undertake a strategic interven- tion related to improving the health and safety outcomes of its workers. These included decreased injuries, greater economic security for families, and improved productivity. In deciding to implement this intervention, the company had to weigh these outcomes against the investment in safety training, the building of a new medical clinic to treat minor injuries, and personal protective equipment. Which measurement formula should the company use to help make the decision? A. OSH's incident rate B. Human economic value add C. Cost-benefit analysis D. All of the above - Correct Answer
✔️ ✔️ C. Cost-benefit analysis
The talent team at Google commissioned a group of experts to review data on employee backgrounds, capabilities, and performance. The outputs were used to identify the factors that may influence an
employee's decision to leave their job and design intervention strate- gies to improve retention. This is an example of which of the following HR activities?
A. Data mining
B. HR metrics
C. Employment data collection
D. Workforce analytics - Correct Answer ✔️ ✔️ D. Workforce
analytics
Which metric would you recommend to a company that wants to improve profit? A. Number of positions filled B. Percentage of HR staff in supervisory roles C. Employee tenure D. Cost per hire - Correct
Answer ✔️ ✔️ D. Cost per hire
The educational institution for which you work has a budgeting process in which execu- tive leadership teams up with the VP of finance to
B. The availability of a confidential 800 number reporting line
C. The employees having received training in whistleblower protection
D. The company culture - Correct Answer ✔️ ✔️ D. The company
culture
reporting whistleblower one of its HR activi- 82. A small construction firm is considering a proposal to outsource ties to a third party. The company is subject to prevailing wage orders and job costing as part of its payroll practices. It currently in charge of recruiting and selection, along with the has an assistant to the CEO who is generally maintenance of employee personnel files. In matters of training, they have a matrix that tracks what training is due and when it must be completed. The CEO is in charge of all strategic planning. Which of these tasks would you recommend they outsource? A. Payroll B. Staffing C. Training activities D. Strategic planning - Correct Answer
✔️ ✔️ C. Training activities
Which of the following conditions best reflect a competitive advantage of U.S. employers? A. The United States has the most evolved infrastructure for product transport (air, rail, sea). B. The United States has lower costs of doing business, particularly in the Midwest. C. The United States has some of the highest-quality colleges and universities in the world. D. The labor force participation rate is increasing at a faster rate in the United States than it is in other countries. - Correct
Answer ✔️ ✔️ C. The United States has some of the highest-quality
colleges and universities in the world.
- The large, international retail company for which you are the director of HR found that your HR staff were spending up to 80 percent of their time on administrative work. This included benefits open enrollment, making address changes, and helping employees update their tax deductions. Which of the following strategies would you recommend to reduce the amount of time your staff is spending on these activities? A. Hiring an HR assistant B. Researching employee self-
talent is leaving. C. Craft a communication strategy that addresses the needs of both workforces. D. Research best practices from other organizations that have managed similar challenges with success. - Correct Answer ✔️ ✔️ C. Craft a communication strategy that
addresses the needs of both workforces.
Which of the following merger and acquisition activities is a useful strategy to ensure the retention of key leadership talent? A. Conducting confidential interviews with employees as soon as is legally possible Using outside consultants to administer assessments of key talent
C. Recruiting top performers and communicating their new roles asap
D. All of above - Correct Answer ✔️ ✔️ D. All of above
You just found out that the large appliance retailer for which you work is in the early stages of taking bids for a merger. Which of the following is the best way for you to stay informed during the process? A. Ask the management team to keep you informed of progress. B. Form a due
diligence team made up of key individuals. C. Meet regularly with the CFO for updates. D. Wait for direction and an invitation to participate. - Correct Answer ✔️ ✔️ B. Form due diligence team made up of key
individuals.
In early M&A discussions, which of the following should be the top priority of the HR executive?
A. Identifying the compensation disparities between the two organizations
B. Focusing on the factors influencing employee retention
C. Managing the legal issues related to due diligence
D. Addressing employee concerns - Correct Answer ✔️ ✔️ B.
Focusing on the factors influencing employee retention
Section 806 of the Sarbanes-Oxley Act provides all of the following except what?
C. Suppliers D. Buyers - Correct Answer ✔️ ✔️ B. Labor force
population
- The executive management team has asked you to review the political, economic, social, and technological influences on the relevant labor market to your industry. Which of the wfollowing have they asked you for? A. A cost-benefit analysis
B. A human capital management plan
C. A PEST analysis
D. A SWOT audit - Correct Answer ✔️ ✔️ C. A PEST analysis
Providing questions to candidates online to allow them to self-screen out of the hiring process if they don't meet the minimum qualifications for the position is a function of which of the following systems?
A. An applicant tracking system
B. A hiring management system
C. Employee self-service
D. A learning management system - Correct Answer ✔️ ✔️ B. A
hiring management system
Part of your company's strategic initiative is to shift to a paperless system in as many functions as possible, integrating the data across departments. Which of the following HR technology solutions would you recommend to go paperless first?
A. A qualitative analysis system
B. A quantitative analysis system
C. An inventory management system
D. A learning management system - Correct Answer ✔️ ✔️ D. A
learning management system
In a merger or acquisition scenario, HR may be required to provide documents relating to compensation, policies, procedures, and legal
D. Business impact report - Correct Answer ✔️ ✔️ C. Balanced
scorecard
Which of the following can be measured using a correlation coefficient?
A. Absentee rate for new hires
B. Sales forecasting
C. Preferred benefits offering
D. Methods to improve productivity - Correct Answer ✔️ ✔️ A.
Absentee rate for new hires
A(n) is to soft costs as is to hard costs. A. Quantitative analysis, qualitative analysis
B. Subjective analysis, objective analysis С. Return on investment, cost- benefit analysis
D. Cost-benefit analysis, return on investment - Correct Answer ✔️
✔️ D. Cost-benefit analysis, return on investment
The large merchant services company for which you work has decided that its one-year strategic focus will be to allocate resources to their core competency of selling point-of- service devices and software. Consequently, all other departments must cut their budgets by 10 percent. Which of the following strategies make the most sense for the HR department?
A. Lay off the compensation specialist B. Reduce the training budget
C. Outsource the benefits function and lay off the benefits specialist
D. Rewrite the travel expense policy to reduce the per diem rate - Correct Answer ✔️ ✔️ C. Outsource the benefits function and lay off the benefits specialist
- Ben & Jerry's, the ice cream company, produces a Social and Environmental Assessment Report every year. It highlights the company's efforts toward creating synergy between the corporate mission, vision, values, employees, vendors, franchisees, customers,
C. Travel
D. All of the above - Correct Answer ✔️ ✔️ D. All of the above
HR tactical goals and action plans are communicated through which of the following strategic tools?
A. Implementation plan
B. Human capital management plan
C. Needs assessment
D. Objectives - Correct Answer ✔️ ✔️ B. Human capital
management plan
HR's attempt to measure the value of the human talent of an organization is known as which of the following?
A. Strategic management
В. Resource allocation
C. Budgeting
D. Human capital projecting - Correct Answer ✔️ ✔️ D. Human
capital projecting
The decision to build or buy the talent necessary to achieve organizational objectives is part of which of the following analyses?
A. Budgeting
B. Human capital projecting
C. Cost-benefit
D. Return on investment - Correct Answer ✔️ ✔️ B. Human capital
projecting
Revenue per employee, units produced per employee, and turnover rate are all examples of which of the following HR metrics?
A. Balanced scorecard
B. Business impact
C. Key performance indicators
