Download SAFE AGILE PRODUCT MANAGEMENT (APM) NEWEST ACTUAL EXAM 2025 UPDATE QUESTIONS AND ANSWERS. and more Exams Production and Operations Management in PDF only on Docsity!
SAFE AGILE PRODUCT MANAGEMENT (APM) NEWEST ACTUAL EXAM 2025
UPDATE QUESTIONS AND ANSWERS.
The ___ roadmap consists of series of planned PIs with Milestones identified โ PI - they are shorter than solution roadmaps ___ ___ roadmaps promote clarity in managing solutions that have multiple versions and/or are deployed within complex environments that may require specialized support policies. โ Supported versions - focus on solution lifecycle __ ___ ___ ___ is an innovation game designed to help product managers understand stakeholder perceptions of growth. These insights inform the development of roadmaps. โ Prune the product tree What two primary categories of roadmaps are there? โ Time centric (make time explicit) and growth-centric (emphasize balance and infrastructure) The primary element of PI planning are what? โ Features Features for implementation are managed through the program backlog and implemented through ___ โ stories
What is the format of user stories? โ as a USER ROLE i want ACTIVITY so that BUSINESS VALUE Name the 3 guideline Cs of userstories โ Card (written on one card), conversation (details are in a conversation with the PO, Confirmation (acceptance criteria confirms the story correctness) ___ is a visual tool for monitoring and managing workflow โ Kanban SAFe has how many connected Kanban systems? โ 4 - Portfolio, solution, program and team What estimating tool helps the business select the most promising ideas and align those investments with revenue and market rhythms? โ Weighted shorted job first SAFe features are estimated in story points by who? โ Typically the PM/system architect based on history and relative size. Individual teams are engaged as necessary. Estimating effort for features is usually made by the __ __ typically using historical context โ Product manager
โ Committed PI Objectives (SMART) and Program Board If the PI Planning outcome includes a sequencing that creates options for releasing value sooner, what options does the PM have? โ He/She can accept the new sequencing or ask to retain the original based on other factors Uncommitted objectives in the Program Board mean what in SAFe? โ They provide the capacity and guard band needed to increase cadence-based delivery reliability These attributes make up Scrum of scrums or PO sync? Visibility into progress and impediments, facilitated by RTE, weekly or more frequently โ Scrum of scrums These attributes make up Scrum of scrums or PO sync? Visibility into progress, scope, and priority adjustments, weekly or more frequently โ PO Sync Finalize preparation of the backlog and business context for the PI Planning event, participate in the I&A, add imprement items to the backlog, continue to socialize the program backlog, get feedback and adjust scope. These are all examples of what role in the PI planning? โ Product Manager A ___ ___ ___ captures how you exchange products and solutions for money, forming the core of your business model โ Value Exchange model
T or F multiple types of value exchange can coexist in the same product or portfolio? โ True T or F changing your value exchange model often requires commensurate changes to your architecture? โ True Name 3 of the 7 value exchange types? โ Time-based access, transaction, meter, hardware, service, percentage of revenue gained/costs saved, data/digital goods Value exchange model: ___ ___ ___ grants the right to use for a defined period of time โ Time-based access Value exchange model: A ___ is a defined and measurable unit of work โ transaction Value exchange model: Something that is counted - CPU, storage, users is what kind of model? โ Meter Value exchange model: The customer pays for ___ which derives value from embedded software โ hardware
Conjoint Analysis What is 'dead zones' in pricing strategy? Where the reference prices of customer expectations lowers the demand and decreases revenue correspondingly Upgrading the base, adding modules, adding product lines are all examples of what profit engine? Leveraging the installed base Best, better and good tiers are all examples of what profit engine? Product pyramid Modeling after components in an entire ecosystem is an example of what profit engine? Platform ecosystem Price per unit decreasing over time, achieving in software via built in quality, automation, devops and elastic computing are all examples of what profit engine? Experience curve Adding new features faster than competitors, capturing and retaining market share are all examples of what profit engine? First, fast
A ___ ___ governs the use of intellectual and other property license model In-licenses are what? Licenses negotiated or accepted from suppliers Out-licenses are what? Licenses negotiated or provided 'as is' to customers (iOS apps are constrained to the apple licensing model are an example) You can charge more for products when value realization is front-loaded or value realization is deferred? front-loaded What is the ROI equation? (gains - investment costs)/ investment costs Break-even point or the time it takes for the project to yield a positive cumulative cash flow, illustrating how quickly the investment will begin paying for itself is what economic tool that customers could use in evaluating your product? Payback period Discount rate necessary to drive the NPV to zero: the value another investment would need to generate in order to be equivalent to the cash flows of the investment being considered. What is this economic tool that could be used in evaluating your product? Internal rate of return
What two types of epics are there? Business which are customer-facing, enabler which advance the architectural runway An ___ is a large initiative that requires analysis, definition of a MVP and financial approval before implementation Epic What planning Horizon looks at retiring and decommissioning solutions? Horizon 0 What planning Horizon looks at Emerging solutions? Horizon 2 What planning Horizon looks at evaluating an investment for new potential solutions? Horizon 3 What planning Horizon looks at desired state where you are both investing and extracting value from solutions? Horizon 1 T or F PMs will usually never simultaneously manage solutions in different horizions F The goal of the MVP is to....?
Acquire data that proves or disproves the epic hypothesis as quickly and cheaply as possible Paper prototyping, explainer videos and concierge are all techniques of what? rapid experimentation and innovation A ___ is a significant change to a business model, product offering, or other course of action based on customer or market feedback Pivot The PM may fulfill the role of the _____? Product owner: defining stories, prioritizing team backlogs, accepting stories, etc. T or F? PM supports all product aspects True - Acts as marketing, contact for sales, reviews legal agreements, responses to service requests, manages value steam economics PMs rely on ___ for development facing concerns Product Owners Four dimensions of product management stakeholders Business goals, getting it off the shelf (shipped), getting it built and leveraging support
Focuses on the who, what and why, Determines concepts, opinions and values, assesses value provided and what internal/external customers will pay, influences marketing and sales is what research area? Market Research Focuses on the how, observes and evaluates what customers and users do, determines how customers use or will use the product, influences capabilities and features is what research area? User research What research area generally aligns to long-term product development planning horizons? Market research T or F. Continuous exploration is market research True What are the 5 populations of diffusion of innovation? Innovators, early adopters, early majority, later majority and laggards What kind of data is: Previously collected and published data, and may or may not address specific questions Secondary data What kind of data is: custom designed and implemented to answer specific questions as best as possible? Primary data
Usage analytics/product telemetry, government data and libraries are all examples of what kind of data? Secondary data A/B testing, questionnaires/surveys are examples of what kind of Primary data? Quantitative SImple surveys, Gemba, innovation games and trade studies are examples of what kind of Primary Data? Qualitative What of these are considered user research: Usage analytics, government data, libraries, syndicated/private data? syndicated/private data Which of these are considered secondary market research? Choice modeling, conjoint analysis, questionnaires/surveys or A/B testing? None - they are all primary market research Builds customer empathy with team doing the research, creates vivid, concrete language and commitment to solve customers problems, forms the foundation of innovation by letting you explore 'what you don't know you don't know' are all strengths of what kind of research? Qualitative research Is less objective than other market research methods, does not scale to large numbers of people is not statistically significant are all weaknesses of what kind of research? Qualitative research
Name one 'What is the minimum valuable product' game 20 - 20 vision, buy a feature, prune the product tree Name one Innovation Game that helps identify what solution customers need? Product box, give 'em a hot tub, remember the future Speedboat and spiderweb are innovation games that identify what in the design thinking flow? What is their problem? ___ ____ is the process of dividing a potential market into distinct subsets with common needs or characteristics in order to focus effort on the most attractive segment Market segmentation Define from a market segmentation perspective, what Identifiable is We can identify its members Define from a market segmentation perspective, what Measurable is We can determine its size Define from a market segmentation perspective, what Significant is It is large enough to be economically feasible
Define from a market segmentation perspective, what Homogenous is Members within a segment are similar Define from a market segmentation perspective, what Heterogenous Members between segments are distinct Define from a market segmentation perspective, what Reachable is Contacted through promotion and distribution efforts Define from a market segmentation perspective, what Compatible is Aligned with our mission, strengths and ability A __ __ __ __ is not a product, service or a specific solution; its the higher purpose for which customers buy products, services and solutions Job to be done This market segmentation tool helps to create segments of customers facing similar problems, improve the design of operational value streams and customer experiences and creates opportunities for innovation Job to be done What key factors play into the value of a market segment? current and future size of segment, amount customers are willing to pay for your product or service, competitors, substitutes and compliments
A persona that we will help make accommodations in the primary interface for as long as it doesn't violate a primary persona A negative persona does what? Some we are explicitly NOT designing for How many primary personas are there typically? 1 - 4 How many secondary personas are there typically? 1 - 3 What are some strategies for B2B personas? Even though they are not end-users you can create personas to capture their role, authority and journey
- reveal insights about how they make decisions (attitudes, concerns and criteria) in choosing our solution. They can also help drive what matters in terms of ROI, economic modeling, service and support. What are some typical artifacts that are used to create personas? case studies, macro-economic trends, product vision, market segments, win/loss T or F Personas are essentially roles F. A persona can have multiple roles
Where else can a persona be leveraged in SAFe? Iteration planning, program backlog needs that align?, Solution context, PI objectives Building empathy primarily happens through what three ways? Empathy interviews, innovation games, and structured interview techniques such as laddering Empathy Maps are a tool that PMs use to do what? Help the team develop deep, shared understanding and empathy for other people helping to design better experiences and value streams Which are shorter-lived artifacts: Persona or Empathy maps? Empathy Maps What are some good empathy interview guidelines? Face to face is best, build rapport before asking questions, keep questions short, ask only one question at a time, encourage stories What did Sinek's Golden Circle findings summarize? Inspiring products and services always start with Why (instead of How or what) A ___ is a description of the future state of the product vision
