Download SAFe Agile Product Management (APM) 84 Questions with 100% Correct Answers 2025 Latest Up and more Exams Project Management in PDF only on Docsity!
SAFe Agile Product Management (APM) | 84 Questions with
100% Correct Answers 2025 Latest Update.
The PM may fulfill the role of the _____? - ANSWERS-Product owner: defining stories, prioritizing team backlogs, accepting stories, etc. T or F? PM supports all product aspects - ANSWERS-True - Acts as marketing, contact for ales, reviews legal agreements, responses to service requests, manages valuesteam economics PMs rely on ___ for development facing concerns - ANSWERS-Product Owners Four dimensions of product management stakeholders - ANSWERS-Business goals, getting it off the shelf (shipped), getting it built and leveraging support ____________ ____________ is an iterative solution development process that promotes a holistic approach to delighting all stakeholders - ANSWERS-Design thinking Desirable, sustainable, feasible and _________ are the four areas of design thinking - ANSWERS-viable Driving product strategy and execution, communicating vision, managing program backlog all have to do with what APM area? - ANSWERS-Feasible What are the 2 populations of Geoffrey Moore's Crossing the Chasm? - ANSWERS- Early adopters and late adopters What is Design Thinking's double diamond? - ANSWERS-Understand the problem, design the right solution What are the two steps of Understanding the Problem in Design Thinking? - ANSWERS-Discover (diverge), Define (converge) What the two steps of Designing the right solution in Design thinking? - ANSWERS-Develop (diverge), Deliver (Converge) Focuses on the who, what and why, Determines concepts, opinions and values,
assesses value provided and what internal/external customers will pay, influences marketing and sales is what research area? - ANSWERS-Market Research Fuses on the how, observes and evaluates what customers and users do, determines how customers use or will use the product, influences capabilities and features is what research area? - ANSWERS-User research What research area generally aligns to long-term product development planning horizions? - ANSWERS-Market research T or F. Continuous exploration is market research - ANSWERS-True What are the 5 populations of diffusion of innovation? - ANSWERS-Innovators, early adopters, early majority, later majority and laggards What kind of data is: Previously collected and published data, and may or may not address specific questions - ANSWERS-Secondary data What kind of data is: custom designed and implemented to answer specific questions as best as possible? - ANSWERS-Primary data Usage analytics/product telemetry, government data and libraries are all examples of what kind of data? - ANSWERS-Secondary data A/B testing, questionnaires/surveys are examples of what kind of Primary data? - ANSWERS-Quantitative SImple surveys, Gemba, innovation games and trade studies are examples of what kind of Primary Data? - ANSWERS-Qualitative What of these are considered user research: Usage analytics, government data, libraries, syndicated/private data? - ANSWERS-syndicated/private data Which of these are considered market research? Choice modeling, conjoint analysis, questionnaires/surveys or A/B testing? - ANSWERS-None - they are all primary market research Builds customer empathy with team doing the research, creates vivid, concrete language and commitment to solve customers problems, forms the foundation of
thinking flow? - ANSWERS-What is their problem? ___ ____ is the process of dividing a potential market into distinct subsets with common needs or characteristics in order to focus effort on the most attractive segment - ANSWERS-Market segmentation Define from a market segmentation perspective, what Identifiable is - ANSWERS- We can identify its members Define from a market segmentation perspective, what Measurable is - ANSWERS- We can determine its size Define from a market segmentation perspective, what Significant is - ANSWERS-It is large enough to be economically feasible Define from a market segmentation perspective, what Homogenous is - ANSWERS-Members within a segment are similar Define from a market segmentation perspective, what Heterogenous - ANSWERS- Memebers between sgements are distinct Define from a market segmentation perspective, what Reachable is - ANSWERS- Contacted through promotion and distribution efforts Define from a market segmentation perspective, what Compatible is - ANSWERS- Aligned with our mission, strengths and ability A __ __ __ __ is not a product, service or a specific solution; its the higher purpose for which customers buy products, services and solutions - ANSWERS-Job to be done This market segmentation tool helps to create segments of customers facing similar problems, improve the design of operational value streams and customer experiences and creates opportunities for innovation - ANSWERS-Job to be done What key factors play into the value of a market segment? - ANSWERS-current and future size of segment, amount customers are willing to pay for your product or service, compeitors, substitutes and compliments
What questions about market segment value inform strategy? - ANSWERS-Is the segment valuable enough? Does it align with our enterprise/portfolio strategy? What would it take for us to win? Could we do it with our current team, offereings go-to-market structures, etc? ___ are finctional characters based upon research - they represent the different people who might use your product or solution in a similar way - ANSWERS- personas What PM tool helps personalize experiences to meet individual customer needs? - ANSWERS-Personas Do you define your segments, then your personas? Or define personas, then segments? - ANSWERS-Define your segments, then your personas T or F. Personas are strategic, longer-lived artifacts that define product direction - ANSWERS-True Normally, when we talk about developing features and benefits we say '__ ' But in Design Thinking, it often helps to flip the order and talk about ' __' as this helps promote considering different Features that can provide the desired benefit. - ANSWERS-Feature-Benefit, Benefit-Feature A primary persona does what? - ANSWERS-Personas that MUST be satisfied for a successful product driving the design process A secondary persona does what? - ANSWERS-A persona that we will help make accommodations in the primary interface for as long as it doesn't violate a primary persona A negative persona does what? - ANSWERS-Some we are explicitly NOT designing for How many primary personas are there typically? - ANSWERS-1- How many secondary personas are there typically? - ANSWERS-1- What are some strategies for B2B personas? - ANSWERS-Even though they are
future, Vision box (designing packaging for their future product) What's the best method of communicating vision? - ANSWERS-A vision video A ___ helps to provide context to create more effective solutions and business models and evolces over time as we learn more about our customers - ANSWERS- Value proposition canvas A ___ provides a shared language to describe and visualize the current and potential future business models - ANSWERS-business model canvas What other SAFe canvas' could inform and evolve with the Business Model Canvas? - ANSWERS-Value stream canvas, portfolio canvas A ___ ___ ___ illustrates the users experience engaging with a company through products, online experiences and services - ANSWERS-Customer journey map What PM tool may document users desires, activities, feelings, questions, pain points and identify gaps and opportunities for new products or capabilities? - ANSWERS-Customer journey maps Research, graphical representation, a focus on customer goals and emotions and an understanding of your brand promise are all inputs to what PM tool? - ANSWERS-Customer journey maps What four areas make up whole-product thinking? - ANSWERS-Generic product, expected product, augmented product, potential product In whole product thinking generic product represents what? - ANSWERS- Minimum product to satisfy customer In whole product thinking expected product represents what? - ANSWERS- Features typically found in this type of product In whole product thinking augmented product represents what? - ANSWERS- Features that differentiate this specific product from competitive or alternative products In whole product thinking potential product represents what? - ANSWERS-Our
vision of future capabilities that keep customers Competitors product capabilities and customers overlapping needs means what for your product? - ANSWERS-You lose because you can't perform there! Competitors product capabilities and customers overlapping needs overlapping with your product capabilities means what for your product? - ANSWERS-You have to fight for those customers! Your product capabilities and customers overlapping needs means what for your product? - ANSWERS-You win!
