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MGT 502: Production and Operations Management - Spring 2009 - Prof. Charles D. Wieters, Study Guides, Projects, Research of Production and Operations Management

Information about the production and operations management course (mgt 502) offered by new mexico state university in spring 2009. The course is taught by dr. C. David wieters and covers systems and specialized models applied to the management of production facilities and service operations. The course description, objectives, methodology, evaluation and grading, and important university policies. Students are expected to have access to microsoft office, internet, and webct for assignments and exams.

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Pre 2010

Uploaded on 08/09/2009

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Production and Operations Management --- MGT 502
Spring 2009
Professor:
C. David Wieters, Ph.D., CFPIM
Office:
none
Phone:
(915) 581-0774
E-mail: Use WebCT mail
Emergency Alternative if
WebCT is Down
dwieters@nmsu.edu (note I do not
check this frequently and your message could get
lost)
Office Hours:
None
Interact via internet
Home Pages
http://salsa.nmsu.edu
Text (required):
Russell, Roberta S. and Taylor III, Bernard W. Operations Management. 6th
ed., Hoboken, NJ: John Wiley & Sons, Inc. 2009
http://www.nmsubookstore.com/nmsu/
( or http://www. amazon.com )
Capabilities:
E-mail account, spreadsheet --Excel capable, Internet access to WebCT access
and Internet Exercises.
Course
Description
Systems and specialized models applied to the management of production
facilities and service operations, including physical and human resources.
Prerequisite: graduate students only
Objectives and
Outcomes
Upon successful completion of this course you should :
1. Be able to identify the basic issues associated with the transformation
processes associated with the production of goods or services,
2. Be able to apply basic analysis tools available to the operations manager
in planning, designing, and continuously improving the value adding
system,
3. Be able to recognize the relevance of operations management in a
variety of career positions, most importantly in the career directions of
your choice.
Methodology
Homework using Microsoft Office: WORD, Excel and Powerpoint, on-line
progress quizzes and exams, Web-CT Slides and Internet resources.
Evaluation and Grading
4 Exams (drop lowest)
Integrative cumulative application project1
Quizzes, Homework, Drop-box assignments (dropping
the lowest)
60%
15%
25%
1 The College of Business has requested that this course be one of several that perform
“outcomes assessment” in the quantitative analysis area. This serves both the student and
the university in pursuit of continuous improvement. There are no templates for doing this,
so this assignment is my effort to provide a meaningful learning experience for the student
while meeting the request of the college’s Graduate Committee.
General University Policies
pf3
pf4
pf5

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Production and Operations Management --- MGT 502 Spring 2009

Professor: C. David Wieters, Ph.D., CFPIM Office: none Phone: (915) 581-0774 E-mail: Use WebCT mail Emergency Alternative if WebCT is Down dwieters@nmsu.edu (note I do not check this frequently and your message could get lost) Office Hours: None Interact via internet Home Pages http://salsa.nmsu.edu

Text (required): Russell, Roberta S. and Taylor III, Bernard W. Operations Management. 6th ed., Hoboken, NJ: John Wiley & Sons, Inc. 2009 http://www.nmsubookstore.com/nmsu/ ( or http://www. amazon.com ) Capabilities: E-mail account, spreadsheet --Excel capable, Internet access to WebCT access and Internet Exercises. Course Description

Systems and specialized models applied to the management of production facilities and service operations, including physical and human resources. Prerequisite: graduate students only Objectives and Outcomes

Upon successful completion of this course you should :

  1. Be able to identify the basic issues associated with the transformation processes associated with the production of goods or services,
  2. Be able to apply basic analysis tools available to the operations manager in planning, designing, and continuously improving the value adding system,
  3. Be able to recognize the relevance of operations management in a variety of career positions, most importantly in the career directions of your choice. Methodology Homework using Microsoft Office: WORD, Excel and Powerpoint, on-line progress quizzes and exams, Web-CT Slides and Internet resources. Evaluation and Grading 4 Exams (drop lowest) Integrative cumulative application project^1 Quizzes, Homework, Drop-box assignments (dropping the lowest)

A 90 to 100% B 80 to 89 % C 70 to 79% D 60 to 69% F Less than 60% (^1) The College of Business has requested that this course be one of several that perform

“outcomes assessment” in the quantitative analysis area. This serves both the student and the university in pursuit of continuous improvement. There are no templates for doing this, so this assignment is my effort to provide a meaningful learning experience for the student while meeting the request of the college’s Graduate Committee.

General University Policies

STUDENTS WITH DISABILITIES : If you have (or believe you have) a disability & would benefit from classroom accommodation(s), contact the Services for Students with Disabilities (SSD) at Corbett Center, Room 244 (Phone 646- 6840; TTY 646-1918). All medical info is treated confidentially. Do not wait until you receive a failing grade. Retroactive accommodations cannot be considered. Information, instructions & forms from the Services for Students with Disabilities Office are online at http://www.nmsu.edu/~ssd/index.html. Accommodations : SSD Office, 646- 6840 (Corbett Center, room 244); Discrimination: Office for Institutional Equity, 646-3635, O’Loughlin House. Student Responsibilities

  1. Within a few days of the start of the semester, register with SSD & obtain forms.
  2. Within the first 2 weeks of beginning of classes (or within 1 week of the date services are to commence), deliver the completed forms to the instructor(s).
  3. Within 5 days of giving the forms to faculty & at least 1 week before any scheduled exam, retrieve the signed forms from faculty & return them to SSD.
  4. Contact the SSD Office if services/accommodations requested are not being provided, not meeting your needs, or additional accommodations are needed.

Faculty Responsibilities

  1. Within five 5 working days after student gives you the forms, sign them, retain a copy, & return originals to the student.
  2. Contact SSD immediately if there are any questions or disputes regarding accommodation(s), disruptive behavior, etc.
  3. Refer the student to SSD for any additional accommodations.

Last Day to Add: The last day to add this class 1/26/. Withdrawal Policies: The last day to drop and receive a "W" is 3/09/. Incomplete Grades: The incomplete grade "I" may only be assigned for circumstances beyond the student’s control that occur AFTER the last day to withdraw from the course. Job related circumstances are generally not appropriate grounds for assigning an "I" grade. See graduate catalog for full details. Course Schedule: We reserve the right to change classroom policies or assignments if circumstances dictate. Any changes will be announced via e-mail/HomePage and it is your responsibility to be aware of them.

4 Jan 27 Tu

Ch. 5: Product & Service Design- Designing for reliability. 1/22/ 1/29/ 11:55pm

Ch 4. Study Quality Function Deployment, The House of Quality and Robust Design. pp 169-175. Ch 4. Use Excel to solve the end of chap. problem 4-8 on page 179. Submit your answer via the Assignment Drop box. Your filename should be [YourWebCT Login ID_Ch4_No8.xls] no spaces and use underscore_ , NOT dash-. Note: WebCT tend to give an error for dashes or blanks in file names.

5 Jan 29 Th

Ch.7 Capacity & Facilities: Process Layout and Product Layouts

11:55pm

Do Integrative Project Part II. Product & Process Ch 7. Study: Pros & Cons of Expansion Strategies and capacity cushion.

6 Feb 3 Tu

Ch.7 Facility Layout : Process Layout and Product Layouts

Ch 7. Study characteristics of Basic layouts, their objects, where each is appropriate. pp. 254-259. Study designing process and product layouts, pp 260-269.

7 Feb 5 Th

Ch.7 Facility Layout : Process Layout and Product Layouts

11:55pm

Ch.7 Solve Problems 7 - 10 Process Layout based on load summary) and 7- 12 (Process Layout based on Relationships) Use Excel. Drop-box assignment

8 Feb 10 Tu

Ch.7 Facility Layout : Cellular Layouts and Group Technology

11:55pm

Ch 7. Solve Problem 7 - 16 Line Balance. Use the Longest task among candidates rule. Drop-box assignment Exam 1 released for review period

9 Feb 12 Th

11:55pm

11:55pm

Exam 1 Ch 1, 4, 5, 7 Released. Questions of clarification e- mailed by Feb 14. My response to questions by Feb 16. Submit exam by Tuesday, Feb. 19 see deadline on Drop- box. Do Integrative Project Part III. Process Layout

10 Feb 17 Tu

Ch.9 Project Management : PERT/CPM Activity on the Node approach with Excel

11:55pm

Exam 1 Submission Deadline Ch 9. Study chapter 9 ( we will use only AON method, so AOA network format will not be tested) View Animated Power Point slides (posted on WebCT) on AON format and analysis alternative developed by your instructor. My format is similar, but is modified to simplify the arithmetic. 11 Feb 19 Th

Ch.9 Project Management

Work on CPM computational problems from Drop-box assignment.

12 Feb 24 Tu

Ch.9 Project Management

11:55pm

Do Ch 9 Drop Box computational problems that will be posted in advance.

13 Feb 26 Th

Ch.10 & 11 Supply Chain Management

11:55pm

Do Integrative Project Part IV. Project Management

14 Mar 3 Tu

Ch. 12 Forecasting: Role of Forecasting,

11:55pm

Do Integrative Project Part V. Supply Chain Management

15 Mar 5 Th

Ch. Forecasting: Introduction to Time Series Analysis using Excel

11:55pm

Ch 12 Do Problems 12 - 2 modified to include Exponential Smoothing, 12-4, 12 - 14 using Excel Template provided in DropBox. Submit your answers to the appropriate Drop Box

16 Mar 10 Tu

Ch. 12 Forecasting March 9 is Last Day to Drop with a “W”

11:55pm

3/10/09 Exam 2 released, Submission Deadline is next Tuesday Do Integrative Project Part VI. Forecasting

17 Mar 12 Th

Ch. 13 Inventory Management

26 Apr 21 Tu

Ch. 3: SPC Theme: How to monitor quality of our output.

11:55pm

Do Integrative Project Part IX. Lean Operations

27 Apr 23 Th

Ch. 3: SPC

4/16/ 4/23/ 11:55pm

11:55pm

Ch 3 Do Quiz on SPC concepts

Do Integrative Project Part X. Quality & SPC

28 Apr 28 Tu

Ch. 3: SPC 4/21/ 4/30/ 11:55pm

Ch 3 Do Problems 3 - 2, 3-13 and 3- 16 on Excel and submit via Drop-Box.

29 Apr 30 Th

Review for Final Exam 4/30/ 5/03/ 11:55pm

Review for final Practice Exam 4

May 5 Tu

exam week May 4 - 8

11:55pm

Exam 4 Ch 15, 2, 3

revised 1/11/