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Postal Exam questions and answers.
What does the T in GIST stand for? - ANSWER Thank
What are the benefits of certified mail? - ANSWER Proof of mailing, proof of delivery, signature collected on delivery
What service can be added to certified mail? - ANSWER Return receipt and restricted delivery
What is Publication 52? - ANSWER Hazardous materials manual
Certified mail can be added to? - ANSWER First class and priority
How much additional insurance can be purchased with GXG? - ANSWER $
What is the maximum length+girth for priority mail? - ANSWER 108
If a standard post package weighs6 lbs and measures 95'' what surcharge pricing would be charged? - ANSWER Balloon
HAZMAT materials include - ANSWER Flammable, toxic, reactive, biological
What characteristics indicate a package may contain hazmat materials - ANSWER DOT diamonds, preprinted markings on a box, unusual odor from package, return label from chemical company
What is proof of proper postal acceptance for packages bearing only stamps? - ANSWER A green AV-SEC clearance stamp and a zero PVI strip
How much cash back can a customer get back with their debit card purchase? - ANSWER $
What does the G in GIST stand for? - ANSWER Greet
PACT act of 2009 prohibits - ANSWER Mailing chewing tobacco and cigarettes
What cannot be purchased with a debit card? - ANSWER Passport fees to the State Dept.
What limits the cash back option with a debit card? - ANSWER Cash in clerks drawer, $50, no pin, no purchase
The 3 P's stand for? - ANSWER Personal, professional, and postal
What forms of payment are accepted at the post office? - ANSWER Cash, credit/debit card, personal/business checks, travelers checks, money orders
What is required to make a credit card valid? - ANSWER A signature
When should a customer complete form 8105 A? - ANSWER When cashing $10000 or more a day of money orders and purchasing $3000 a day or more of money orders
Money orders cannot be purchased with - ANSWER Checks
Post office box rents are paid - ANSWER Monthly, at window or online, by mail, every 3-6-12 months
Where can you find information about new products? - ANSWER Email, postal bulletin, blue page, policy net, retail page, retail digest, news link
What features come with priority mail express? - ANSWER $100 insurance, has tracking built in
What size does EDDM need to be? - ANSWER Flat
Change of address is for what duration? - ANSWER 18 mo
Change of address forwards what kind of mail? - ANSWER First class and periodicals
Postal service can hold mail for how long? - ANSWER 3-30 days
Balloon surcharge is charged to? - ANSWER Priority zones 1-4, under 20 lbs, 84-108 in length plus girth
Tracking is for - ANSWER Proof of delivery
How many different sizes of PO boxes are there? - ANSWER 5
The essence of the postal brand - ANSWER Relentless Simple Secure Personal
First impressions of our customers are their - ANSWER Reality
GIST stands for - ANSWER Greet, inform, suggest, thank
A need is - ANSWER The desire to improve or accomplish something
What is the minimum size a letter we can accept domestically? - ANSWER 3.5 x 5
Letters, flats, machinable parcels, irregular parcels, and outside parcels are - ANSWER Processing categories
A mutual beneficial decision is - ANSWER a good sale transaction
What is the maximum weight of a parcel? - ANSWER 70 lb.
What determines mailability? - ANSWER Minimum and maximum standards
What is the maximum weight for 1st class? - ANSWER 13 oz.
What is the first product we offer? - ANSWER Priority mail express
Which is an alternate access channel? - ANSWER Stamps by mail, automated postal center, usps.com, atm
What is DMM? - ANSWER The Domestic Mail Manual
What is the maximum weight for domestic mail? - ANSWER 70 lb.
Is a signature required for arrivals insured for more than $200? - ANSWER Yes
What service can be purchased after mailing? - ANSWER None
What service is available with express mail? - ANSWER Registered mail service
Domestic mail is acceptable for registered mail if the following packaging - ANSWER Is in a priority flat rate envelope
Return receipt is available for - ANSWER Express mail
Special handling is available for - ANSWER All mail
Which class of mail is closed to inspection? - ANSWER First class
