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NYC Home Improvement EXAM
What should a contractor do if A consumer wants to cancel the contract? - Correct Answer ✔️ ✔️ Within 10 business days refund all payments made under the contract, cancel and return money paid in connection with the contract. terminate any security interest. notify the consumer as to whether the contractor intends to repossess or abandon any shipped delivered materials.
Do sales persons need to notify DCA about their employers - Correct
Answer ✔️ ✔️ Yes sales persons must submit to DCA written
confirmation of their employment from their employer or employers within 48 hours of appointment.
Who must obtain permits? - Correct Answer ✔️ ✔️ It is the duty and obligation of the prime contractor to secure all necessary permits,
licenses, and Certificates of Occupancy or special exceptions in accordance with
applicable state or local building laws. A contractor may not shift responsibility to the
consumer.
Where does a contractor go to secure a permit for an addition or alteration to a
house? - Correct Answer ✔️ ✔️ A contractor secures all necessary
permits from the New York City Department of Buildings (DOB). A contractor must make sure that any addition or alterations meet building code standards and do not violate local zoning laws. Finally, although a
contractor may pick up permits at DOB, a registered architect or licensed engineer must
file alterations to building plans with DOB.
What is the difference between a subcontractor and an employee? - Correct Answer ✔️ ✔️ A subcontractor is an individual in business
What is an additional obligation with regard to employees? - Correct
Answer ✔️ ✔️ You must comply with the Federal Immigration laws,
which require employers to ensure that employees have legal authority to work in the united States.
Can a contractor elect to secure a bond or participate in DCA's Home improvement Trust Fund? - Correct Answer ✔️ ✔️ Yes. A
contracor can either secure a bond or contribute to DCA's home Imporovement Trust Fund Every Two Years
What is needed to paint the exterior of a house with more than one story? - Correct Answer ✔️ ✔️ You may require a suspended
scaffold and a rigging permit from DOB to paint the
What is an additional penalty for opening at home improvement business without a license? - Correct Answer ✔️ ✔️ A person may be prosecuted civilly and face fines of up to $100 per day for engaging in on license activity or aiding and abetting the operation of an license person or business.
In the event of a home improvement business operating without a license what is the final thing the DCA will do.? - Correct Answer ✔️
✔️ The Department of consumer affairs and padlock closedown and
confiscate take the tools and trucks used in the connection with unlicensed home-improvement work
In what form is the home improvement contract be? - Correct Answer
✔️ ✔️ Every home improvement contract must be in writing and signed by everyone involved. You must give the consumer a complete legible copy of the contract at the time of signing and before any work is done.
Contracts must be in plain English unless? - Correct Answer ✔️ ✔️
Another language was used in any oral spoken sales presentation in
which the case contract needs to be in that language as well as English
If a consumer wants more work done beyond what's in the original contract what should a contractor do? - Correct Answer ✔️ ✔
What is home improvement? - Correct Answer ✔️ ✔️ The
construction,repair, replacement, remodleing, alteration, comversion, rehabilitation, renovation, modernization, improvement, or addition to any land or building or any part of the land or building used or designed to be used as a residence or dwelling place, including basements, driveways, fences, garages, landscaping, patios, porches, sidewalks, swimming pools, and terraces.
What does home improvement include? - Correct Answer ✔️ ✔️ -
Central heating/air conditioning
- Central vacuum cleaning system
-Storm windows
-Awnings
-Communication systems
What is NOT home improvement? - Correct Answer ✔️ ✔️ - Construction of a new home or building
- Sale of goods or materials in connection with the installation of or application of
goods or materials
-Work performed on a residence owned or controlled by the state or municipality
- Painting or decoration of a building, residence, home, or apartment, when not
related to home improvement work
Who is a "salesperson"? - Correct Answer ✔️ ✔️ A salesperson is someone who negotiates a home improvement contract with a consumer or tenant, or solicits a home improvement contract from an owner or tenant.
Who is a contractor? - Correct Answer ✔️ ✔️ A contractor is
anyone who owns, operates, maintains, conducts, controls, or transacts a home improvement business and undertakes or agrees to perform
Within how many days must you notify DCA of any change? - Correct
Answer ✔️ ✔️ Within 10 days.
How does a person Obtain a license or renew a license? - Correct
Answer ✔️ ✔️ You must submit an application to DCA for a new or
renewed license a separate home-improvement contractor license is required for each place of business.
Must a contractor furnish a consumer with a written estimate? - Correct Answer ✔️ ✔️ Yes if the consumer request one you can
charge a fee for the estimate but you must disclose the fee to the consumer before you provide the estimate and you must include an itemize the fee in the total estimated contract price
What are the penalties for false or fraudulent representation? - Correct Answer ✔️ ✔️ A contractor or sales person who lies is a
subject to fines of up to 500 dollars for each separate misrepresentation in addition a contract entered into after
misrepresentation are made may be declared Noll and void and a contractor may be ordered to pay restitution to the consumer
What are the penalties for operating a home improvement business without a license? - Correct Answer ✔️ ✔️ Any person who owns
or operates at home improvement business without a license or after a license is suspended or revoked is guilty of a misdemeanor and may be prosecuted criminally and subject to up to six months imprisonment or $1000 in fines
What if a contractor or sales person fails To comply with the provisions requiring oral and written notice of the consumers right to cancel? - Correct Answer ✔️ ✔️ Until the contractor or sales person
complies with the requirements for the oral and written notice of the consumers right to cancel the consumer may cancel the contract.
exterior of a home that is one story or more, unless you can use a ladder to do the job.
What type of work qualifies as a capital improvement? - Correct
Answer ✔️ ✔️ Adding a bathroom to a home is an example of a
capital improvement.
What type of work does not qualify as capital improvement - Correct
Answer ✔️ ✔️ Repairs such as repairing a window frame or painting the living room do not
When adding an extension to a home, what is the first thing a contractor should
do before beginning work? - Correct Answer ✔️ ✔️ The first thing
a contractor should do before beginning work on a home is to consult with a licensed architect or engineer—not DOB—to determine if the owner can put in the extension and still comply with the applicable zoning law.
Where does a contractor go to secure a permit for a dumpster that is placed on
the street? - Correct Answer ✔️ ✔️ A Contractor should contact
the DOT for a dumpster permit.
Does a home improvement contractor need a permit to perform sidewalk work? - Correct Answer ✔️ ✔️ Yes. Sidewalk work requires a permit from DOT. Call 311
What should a contractor do to haul or transport waste resulting from home improvement work? - Correct Answer ✔️ ✔️ If you plan to
haul or transport waste resulting from your business operations, you must
obtain a Class One Self Hauler Registration from the New York City Business Integrity Commission.
