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NY Home Improvement Contractor Study Exam with Complete Solutions
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A "savings" claim in an adv ertisment cannot imply what? - ANSWER-The amount specified is the selling price. Can a Contractor charge a fee for an estimate? - ANSWER-Yes, but they must disclose the fee to the consumer before providing the estimate and must include and itemize the fee in the total estimated contract price. Can a H.I. Contractor arrange a home loan or a home improvement loan for a consumer? - ANSWER-No, nor can they act as an agent for, advertise, or promote loans. Can the DCA padlock (close down) and confiscate (take) the tools and trucks used in connection with unlicensed home improvement work? - ANSWER-Yes! Change of business address, ownership, management, or trade name must be reported to DCA within how many days? - ANSWER-10 days Do plumbers and electricians who do not perform work outside their trade need a H.I. license? - ANSWER-No, they have their own trade licenses. Do salespersons need to notify DCA about their employers? - ANSWER-Yes within 48 hours of new employment. Does an individual employee of a contractor, who does not solicit or negotiate contracts, need to be licensed? - ANSWER-No Does the H.I. contract have to be in englsh? - ANSWER-Yes, unless another language was used in any oral (spoken) sales presentation, in which case the contract needs to be in that language and in English. How long can a contractor elect to secure a bond or participate in DCA's Home Improvement Trust Fund? - ANSWER-Every 2 years How many business locations can a H.I. Contractor's license cover? - ANSWER-One. A seperate license is required for each place of business. How many days does a contractor or salesperson have to honor valid notice of cancellation? - ANSWER-10 business days
How many years must a H.I. Contractor maintain copies of contracts, books of account, and other records reflecting all transactions related to the home improvement business?
What legal entity is a contractor required to be? - ANSWER-A contractor may be an individual, a firm, a company, a partnership, or a corporation. What must a H.I. contract detail? - ANSWER-All labor, services, and materials to be furnished and performed. What must all advertising and sales literature contain? - ANSWER-DCA Home Improvement Contractor license number. What parts of a home can a H.I. include? - ANSWER-Any part of the home OR land (including basements, driveways, fences, garages, landscaping, patios, porches, sidewalks, swimming pools, and terraces.) What percentage of a customers payments can a Contractor use for administrative, overhead, and other projects? - ANSWER-The contractor may not use funds received to pay expenses unrelated to the home improvement, unless the home improvement is completed and all expenses for direct labor, material, and subcontractors related to the home improvement have been paid. What schedule should be inclduded with the H.I. contract? - ANSWER-Schedule of payments and the work/services to be performed if the contract calls for incremental payments. What system installations are part of H.I.? (4) - ANSWER-Central heating/air conditioning, Central vacuum, Doors, windows, awnings, and Communication systems. What type of guarantees or warranties can be made? - ANSWER-Only as long as a defect is likely to show up. What type of guarantees or warranties can NOT be made? - ANSWER-"lifetime" guarantees or warranties When and how does a H.I. Contractor's license get renewed? - ANSWER-About three months before license expiration, DCA will mail a renewal package. It can be renewed by mail, online, or in person at the DCA Licensing Center. When is Painting or decoration of a building, residence, home, or apartment considered H.I.? - ANSWER-When there is painting work being done as part of other home improvement work. When is Painting or decoration of a building, residence, home, or apartment NOT considered H.I.? - ANSWER-When it is a standalone job not part of of other home improvement work.
When must the consumer receive a completed, legible copy of the H.I. contract? - ANSWER-At the time of signing and before any work is done. When would an architect or engineer involved with an H.I. project need a contractor's license? - ANSWER-If they are physically performing H.I. functions outside the scope of an architect or engineer. Where does a contractor go to secure a permit for an addition or alteration to a house? - ANSWER-The New York City Department of Buildings (DOB). Who is a "contractor"? - ANSWER-Anyone who owns, operates, maintains, conducts, controls, or transacts a home improvement business and undertakes or agrees to perform any home improvement. Who is a "salesperson"? - ANSWER-Someone who negotiates a H.I. contract with a consumer or tenant, or solicits a home improvement contract from an owner or tenant. Who must have a DCA license? - ANSWER-Any person who solicits, canvasses, sells, performs, or obtains a H.I. contract as a contractor or salesperson must have a DCA license. Who must obtain building and improvement permits? - ANSWER-The prime contractor. Whose responsibility is it to make sure that any addition or alterations meet building code standards and do not violate local zoning laws? - ANSWER-the H.I. Contractor