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MGMT 3004 Chapters 1-6 Exam Questions And Answers, Exams of Social Management

MGMT 3004 Chapters 1-6 Exam Questions And Answers

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2024/2025

Available from 07/11/2025

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MGMT 3004 Chapters 1-6 Exam
Questions And Answers
strategic management -
correct answer integrative management field that combines
Analysis, Formulation, and Implementation in the quest for
competitive advantage (AFI strategy framework)
strategy -
correct answer set of goal-directed actions a firm takes to gain
and sustain competitive advantage
-through competition for resources
-science of success and failure
good strategy -
correct answer 1) diagnosis of the competitive challenge (Analysis
of external/internal environments)
2) guiding policy to address the competitive advantage
(Formulation)
3) set of coherent actions to implement the guiding policy
(Implementation)
business model -
correct answer how the firm intends to make money
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Questions And Answers

strategic management - correct answer ✅integrative management field that combines Analysis, Formulation, and Implementation in the quest for competitive advantage (AFI strategy framework) strategy - correct answer ✅set of goal-directed actions a firm takes to gain and sustain competitive advantage -through competition for resources -science of success and failure good strategy - correct answer ✅1) diagnosis of the competitive challenge (Analysis of external/internal environments)

  1. guiding policy to address the competitive advantage (Formulation)
  2. set of coherent actions to implement the guiding policy (Implementation) business model - correct answer ✅how the firm intends to make money

Questions And Answers

benchmark - correct answer ✅either the performance of other firms in the same industry or the industry average competitive advantage - correct answer ✅superior performance relative to other firms in the same industry or the industry average sustainable competitive advantage - correct answer ✅outperforming competitors in the same industry or the industry average over a prolonged period of time competitive disadvantage - correct answer ✅inferior performance relative to competitors in the same industry or the industry average competitive parity - correct answer ✅2+ firms that perform at the same level

Questions And Answers

integrated strategy - correct answer ✅cost leadership + differentiation -difficult to execute -stuck in the middle: where managers failed to carve out a clear strategic position = neither cost leadership/differentiation key to successful strategy - correct answer ✅combine set of activities --> unique positioning strategy is NOT... - correct answer ✅1) NOT grand statements

  1. NOT failure to face/ignore a competitive challenge
  2. NOT operational effectiveness, competitive benchmarking, or other tools industry effects - correct answer ✅firm performance attributed to the structure of the industry in which the firm competes -entry/exit barriers -number/size of companies -types of g/s offered

Questions And Answers

(determines about 20% of firm's profitability) industry effects --> industry attractiveness (5 forces model & complements) --> within industry (strategic groups) --> competitive advantage firm effects - correct answer ✅firm performance attributed to the actions managers take -firm's strategy explains 55% of its performance firm effects --> value position/cost position --> business strategy (cost leadership/differentiation/integration) --> competitive advantage competition - correct answer ✅ongoing struggle among firms to gain and sustain competitive advantage value creation - correct answer ✅firms compete in their own self-interest while obeying the law and acting ethically

Questions And Answers

stakeholder strategy - correct answer ✅integrative approach to managing a diverse set of stakeholders efficiently in order to gain and sustain competitive advantage -allows analysis of interactions of stakeholders -understand complex web of stakeholder relationships -maximize stakeholder value benefits of effective stakeholder management - correct answer ✅-more cooperative = increase value or lower cost -increase trust = lower cost -more organizational adaptability/flexibility -more predictable/stable returns -strong reputations stakeholder impact analysis - correct answer ✅decision tool with which managers can recognize, prioritize, and address the needs of different stakeholders -enables firm to achieve competitive advantage

Questions And Answers

-enables firm to act as a good corporate citizen

  1. identify stakeholders
  2. identify stakeholders' interests
  3. identify opportunities and threats
  4. identify social responsibilities
  5. address stakeholder concerns managers must pay attention to stakeholders in each step of the stakeholder impact analysis when... (stakeholder impact analysis) - correct answer ✅1) stakeholder has POWER over a company
  6. stakeholder has a LEGITIMATE claim
  7. stakeholder has an URGENT claim 5 steps of a stakeholder impact analysis - correct answer ✅1) identify stakeholders
  8. identify stakeholders' interests
  9. identify opportunities and threats
  10. identify social responsibilities
  11. address stakeholder concerns

Questions And Answers

do what is right, just, and fair -expectations, norms, and values of stakeholders philanthropic responsibilities - correct answer ✅CSR = 4th corporate citizenship: voluntarily giving back to society AFI strategy framework - correct answer ✅model that links 3 interdependent strategic management tasks (Analyze, Formulation, Implementation) that help managers plan/implement a strategy that can improve performance --> competitive advantage

  1. explain/predict differences in firm performance
  2. help managers formulate/implement a strategy that results in superior performance 2 things the AFI strategy framework does... - correct answer ✅1) explain/predict differences in firm performance
  3. help managers formulate/implement a strategy that results in superior performance

Questions And Answers

strategy Analysis - correct answer ✅strategic leadership/strategy process external/internal analysis competitive advantage firm performance business models strategy Formulation - correct answer ✅business strategy corporate strategy global strategy strategy Implementation - correct answer ✅organizational design corporate governance business ethics effective strategists - correct answer ✅1) Analyze the external/internal environments

  1. Formulate appropriate business/corporate strategies

Questions And Answers

PESTEL model - correct answer ✅framework that categorizes and analyzes an important set of external forces (Political, Economic, Sociocultural, Technological, Ecological, Legal) that might impinge upon a firm -scan, monitor, evaluate external factors to identify opportunities/threats -global world (PESTEL) --> industry --> strategic group --> firm non-market strategies - correct answer ✅lobbying, contributions, litigation, etc. economic factors - correct answer ✅1) growth rates: measure of g/s produced by a nation's economy

  1. interest rates
  2. levels of employment
  3. price stability (rare)
  4. currency exchange rates growth rates - correct answer ✅measure of g/s produced by nation's economy

Questions And Answers

demographic - correct answer ✅age, gender, family size, ethnicity, sexual orientation, religion, socioeconomic class industry - correct answer ✅group of incumbent companies that face more or less the same set of suppliers/buyers -offer similar g/s to meet customer needs industry analysis - correct answer ✅method to

  1. identify industry's profit potential
  2. derive implications for a firm's strategic position within an industry strategic position - correct answer ✅firm's strategic profile based on value creation and cost (V-C)

Questions And Answers

  1. advantages independent of size: patents, resources, locations, learning, and experience
  2. government policy: restrict/prevent new entrants
  3. credible threat of retaliation: price wars, cutthroat competition economies of scale - correct answer ✅decreases in cost/unit as output increases (entry barrier & cost driver) -firms spread fixed costs over larger output -firms employ specialized systems & equipment -firms take advantage of certain physical properties network effects - correct answer ✅positive effect that one user of a g/s has on the value of that g/s for other users (more users = more valuable) (entry barrier) high power of buyers - correct answer ✅few buyers each buyer purchases large quantities standardized commodities in industry

Questions And Answers

low/no switching costs can credibly threaten to backwardly integrate industry high power of suppliers - correct answer ✅supplier industry = more concentrated than industry it sell to don't depend on industry for large portion of revenue significant switching costs when changing suppliers differentiated g/s no substitutes can credibly threaten to forward integrate industry determinants of rivalry among existing competitors - correct answer ✅1) competitive industry structure

  1. industry growth
  2. strategic commitments
  3. exit barriers competitive industry structure - correct answer ✅1) number and size of competitors in an industry

Questions And Answers

perfect competition - correct answer ✅1 of main competitive industry structures many small firms firms = price takers commodity products low entry barriers monopolistic competition - correct answer ✅2 of main competitive industry structures many firms some pricing power differentiated product medium entry barriers oligopoly - correct answer ✅3 of main competitive industry structures few large firms some pricing power differentiated product high entry barriers

Questions And Answers

monopoly - correct answer ✅4 of main competitive industry structures one firm considerable pricing power unique product very high entry barriers complement - correct answer ✅g/s/competency that adds value to the original product offering when the 2 are used together -increase demand for primary product -increase profit potential complementor - correct answer ✅company that provides g/s that leads customers to value your firm's offering more when the 2 are combined high rivalry among existing competitors - correct answer ✅many competitors