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MBA |\ 704 |\Exam |\ 4 |\QUESTIONS |\WITH |\
ANSWERS
what |\term |\is |\defined |\as |\the |\study |\and |\application |\of |\positive |
oriented |\human |\resource |\strengths |\and |\psychological |\capacities |
that |\can |\be |\measured, |\developed, |\and |\effectively |\managed |\for |
performance |\in |\today's |\workplace |- |\CORRECT |\ANSWERS |\✔✔positive |
organizational |\behavior what |\are |\the |\three |\levels |\of |\positive |\psychology |- |\CORRECT |
ANSWERS |\✔✔1. |\valued |\subjective |\experiences
- |\positive |\individual |\traits
- |\civic |\virtues |\and |\citizenship the |\HRW |\model |\is |\made |\up |\of |\what |\three |\things |- |\CORRECT |
ANSWERS |\✔✔1. |\health - |\relationships
- |\work |\performance what |\percentage |\of |\HRW |\is |\genetic |- |\CORRECT |\ANSWERS |\✔✔50% what |\percentage |\of |\HRW |\is |\from |\life |\circumstances |- |\CORRECT |
ANSWERS |\✔✔10%
what |\percentage |\of |\HRW |\is |\from |\intentional |\activity |- |\CORRECT |
ANSWERS |\✔✔40% what |\term |\is |\defined |\as |\the |\personal |\belief |\in |\how |\well |\one |\can |
execute |\courses |\of |\action |\required |\to |\deal |\with |\prospective |
situations |- |\CORRECT |\ANSWERS |\✔✔self-efficacy what |\are |\the |\types |\of |\self-efficacy |- |\CORRECT |\ANSWERS |\✔✔1. |
specific |(task)
- |\general |(trait) what |\are |\the |\ 4 |\things |\that |\make |\up |\self-efficacy |- |\CORRECT |
ANSWERS |\✔✔1. |\master |\experiences |\or |\performance |\attainments - |\vicarious |\experiences |\or |\modeling
- |\social |\persuasion
- |\physiological |\and |\psychological |\arousal what |\are |\three |\types |\of |\training |\on |\efficacy |- |\CORRECT |\ANSWERS |
✔✔1. |\guided |\mastery - |\cognitive |\mastery
- |\self-regulatory |\competencies
otherwise |\represent |\a |\source |\of |\psychological |\strain |\and |\challenge |
one's |\well |\being |\over |\the |\long |\term |- |\CORRECT |\ANSWERS |
✔✔bouncing |\back what |\term |\is |\described |\as |\a |\positive |\appraisal |\of |\circumstances |\and |\probability |\for |\success |\based |\on |\motivated |\effort |\and |\perseverance |- |\CORRECT |\ANSWERS |\✔✔psycap what |\term |\is |\defined |\as |\the |\subset |\of |\social |\intelligence |\that |
involves |\the |\ability |\to |\monitor |\one's |\own |\and |\others' |\feelings |\and |
emotions, |\to |\discriminate |\among |\them, |\and |\to |\use |\this |\information |\to |\guide |\one's |\thinking |\and |\actions |- |\CORRECT |\ANSWERS |
✔✔emotional |\intelligence what |\are |\goleman's |\ 5 |\dimensions |\to |\emotional |\intelligence |- |
CORRECT |\ANSWERS |\✔✔1. |\self-awareness
- |\self-management
- |\self-motivation
- |\empathy
- |\social |\skills T/F |\emotional |\intelligence |\can |\be |\learned |\and |\developed |- |\CORRECT |\ANSWERS |\✔✔true
what |\ 4 |\criteria |\must |\be |\met |\to |\be |\considered |\a |\POB |\construct |- |
CORRECT |\ANSWERS |\✔✔1. |\based |\on |\theory |\and |\research
- |\valid |\measures
- |"state-like"; |\open |\to |\development
- |\managed |\for |\performance |\improvement what |\are |\the |\ 6 |\positive |\psychological |\capacities |\that |\meet |\POB |- |
CORRECT |\ANSWERS |\✔✔1. |\efficacy - |\optimism |\
- |\hope
- |\resiliency |\
- |\SWB/happiness
- |\emotional |\intelligence what |\term |\is |\people |\reflect |\back |\on |\their |\actions/experience |\with |\a |
specific |\event/task |\to |\then |\cognitively |\process |\how |\strongly |\they |
believe |\they |\can |\successfully |\accomplish |\this |\even/task |\in |\the |\future |- |\CORRECT |\ANSWERS |\✔✔self-reflection what |\type |\of |\efficacy |\represents |\a |\task-and |\situation-specific |
cognition, |\state-like |- |\CORRECT |\ANSWERS |\✔✔self-efficacy
training |\back |\to |\the |\job |\to |\ensure |\self-directed |\success |- |\CORRECT |
ANSWERS |\✔✔guided |\mastery what |\term |\is |\to |\learn |\thinking |\skills |\and |\how |\to |\apply |\them |\by |
observing |\the |\decision |\rules |\and |\reasoning |\strategies |\successful |
models |\use |\as |\they |\arrive |\at |\solutions |\to |\problems |\and |\make |
effective |\decisions |- |\CORRECT |\ANSWERS |\✔✔cognitive |\mastery |
modeling what |\term |\is |\used |\to |\depict |\how |\an |\individual |\habitually |\attributes |
the |\causes |\of |\failure, |\misfortune, |\or |\bad |\events |- |\CORRECT |
ANSWERS |\✔✔explanatory |\style what |\are |\the |\ 3 |\more |\important |\optimism |\issues |- |\CORRECT |
ANSWERS |\✔✔1. |\little |\vs. |\big |\optimism
- |\optimism |\vs |\pessimism
- |\learning |\and |\sustaining |\optimism what |\time |\of |\optimism |\involves |\specific |\expectations |\about |\positive |
outcomes |- |\CORRECT |\ANSWERS |\✔✔little |\optimism what |\type |\of |\optimism |\refers |\to |\more |\generic, |\larger |\expectations |
of |\positive |\outcomes |- |\CORRECT |\ANSWERS |\✔✔big |\optimism
whether |\or |\not |\we |\have |\hope |\depends |\on |\what |\two |\dimensions |\of |
our |\explanatory |\style |- |\CORRECT |\ANSWERS |\✔✔pervasiveness |\and |
performance what |\term |\can |\be |\enhanced |\through |\developing |\other |\positive |
psychological |\capacities |\such |\as |\self-efficacy, |\hope, |\and |\optimism, |
as |\well |\as |\through |\teaching |\people |\how |\to |\use |\effective |\coping, |
stress |\management, |\problem |\solving, |\and |\goal-setting |\strategies |
and |\practical |\techniques |- |\CORRECT |\ANSWERS |\✔✔adaptational |
processes what |\are |\the |\three |\conclusions |\regarding |\happiness |- |\CORRECT |
ANSWERS |\✔✔1. |\happiness |\is |\a |\process, |\not |\a |\place
- |\there |\is |\an |\optimal |\level |\of |\happiness
- |\happiness |\is |\clearly |\related |\to |\health |\and |\longevity, |\relationships, |\and |\effectiveness |\at |\work what |\are |\the |\ 6 |\guidelines |\and |\specific |\activities |\for |\developing |\and |
sustaining |\happiness |- |\CORRECT |\ANSWERS |\✔✔1. |\practicing |\gratitude |\and |\positive |\thinking - |\investing |\in |\social |\connections
- |\managing |\stress, |\hardship, |\and |\trauma
- |\living |\in |\the |\present
- |\committing |\to |\your |\goals
- |\musical
- |\bodily/kinesthetic what |\are |\the |\three |"new" |\intelligences |- |\CORRECT |\ANSWERS |\✔✔1. |
naturalist - |\existential |\
- |\emotional what |\are |\the |\ 6 |\mental |\abilities |\related |\to |\job |\performance |- |
CORRECT |\ANSWERS |\✔✔1. |\verbal |\comprehension - |\numerical
- |\spatial |\visualization
- |\perceptual |\speed
- |\memory
- |\inductive |\reasoning what |\term |\is |\using |\symbols |\to |\transfer |\the |\meaning |\on |\information |- |\CORRECT |\ANSWERS |\✔✔communication what |\term |\is |\defined |\as |\non-word |\human |\responses |(such |\as |
gestures |\and |\facial |\expressions) |\and |\the |\perceived |\characteristics |\of |\the |\environment |\through |\which |\the |\human |\verbal |\and |\nonverbal |\
messages |\are |\transmitted |- |\CORRECT |\ANSWERS |\✔✔nonverbal |
communication what |\are |\the |\ 5 |\ways |\to |\improve |\nonverbal |\effectiveness |- |\CORRECT |
ANSWERS |\✔✔1. |\high |\EI |\people |\can |\read |\nonverbal |\cues |\better |\than |\low |\EI |\people
- |\look |\at |\what |\is |\happening
- |\consider |\discrepancies |\b/w |\the |\nonverbal |\behavior |\and |\verbal |
statements |\ - |\watch |\for |\subtleties |\in |\the |\nonverbal |\behavior
- |\consider |\cultural |\differences what |\are |\the |\ 4 |\communication |\styles |- |\CORRECT |\ANSWERS |\✔✔1. |
director |(lion) - |\free |\spirit |(otter)
- |\humanist |(golden |\retriever) |\
- |\historian |(beaver) what |\ 9 |\things |\should |\good |\feedback |\have |- |\CORRECT |\ANSWERS |
✔✔1. |\intention - |\specificity |\
- |\description
- |\usefulness
what |\are |\the |\ 4 |\types |\of |\escalation |\on |\commitment |\from |\decision |
making |- |\CORRECT |\ANSWERS |\✔✔1. |\project |\characteristics
- |\psychological |\determinants
- |\social |\forces
- |\organizational |\determinants what |\are |\the |\ 5 |\different |\types |\of |\decision |\makers |- |\CORRECT |
ANSWERS |\✔✔1. |\charismatics - |\thinkers
- |\skeptics
- |\followers
- |\controllers what |\term |\involves |\combining |\responses |\or |\ideas |\in |\novel |\ways |- |
CORRECT |\ANSWERS |\✔✔creative |\process what |\term |\relies |\on |\tacit |\knowledge, |\which |\is |\not |\readily |
explainable, |\acquired |\through |\observation |\and |\experience, |\and |\is |
difficult |\to |\describe |\in |\words |- |\CORRECT |\ANSWERS |\✔✔creative |
process
what |\are |\the |\two |\dimensions |\of |\the |\creative |\process |- |\CORRECT |
ANSWERS |\✔✔1. |\divergent |\thinking
- |\cognitive |\complexity what |\term |\includes |\things |\such |\as |\voice |\quality, |\tone, |\volume, |
speech |\rate, |\pitch, |\nonfluencies, |\laughing, |\and |\yawning |- |\CORRECT |
ANSWERS |\✔✔paralanguage what |\term |\represents |\the |\middle |\ground |\between |\electronic |\media |
and |\information |\technology |\on |\the |\one |\extreme |\and |\nonverbal |
communication |\on |\the |\other |- |\CORRECT |\ANSWERS |\✔✔interpersonal |
communication what |\is |\the |\major |\emphasis |\on |\in |\interpersonal |\communication |- |
CORRECT |\ANSWERS |\✔✔transferring |\information |\from |\one |\person |\to |\another which |\communication |\style |\is |\described |\as: |\it's |\best |\to |\present |\this |
type |\of |\manager |\with |\a |\bulleted |\list |\of |\conclusions |\and |\forget |\all |\of |\the |\background |\information |- |\CORRECT |\ANSWERS |\✔✔director what |\communicated |\style |\is: |\be |\patient |\and |\be |\prepared |\for |
changes |\in |\direction |- |\CORRECT |\ANSWERS |\✔✔free |\spirit
what |\type |\of |\rationality |\can |\be |\applied |\to |\decisions |\that |\maximize |
given |\values |\in |\a |\given |\situation |- |\CORRECT |\ANSWERS |\✔✔objective |
rationality what |\type |\of |\rationality |\might |\be |\used |\if |\the |\decision |\maximizes |
attainment |\relative |\to |\knowledge |\of |\the |\given |\subject |- |\CORRECT |
ANSWERS |\✔✔subjective |\rationality what |\type |\of |\rationality |\might |\be |\applied |\to |\decisions |\in |\which |
adjustment |\of |\means |\to |\ends |\is |\a |\conscious |\process |- |\CORRECT |
ANSWERS |\✔✔conscious |\rationality a |\decision |\is |\what |\type |\of |\rational |\to |\the |\degree |\that |\the |
adjustment |\of |\means |\to |\ends |\has |\been |\deliberately |\sought |\by |\the |
individual |\or |\the |\organization |- |\CORRECT |\ANSWERS |\✔✔deliberately |
rational a |\decision |\is |\what |\type |\of |\rational |\to |\the |\extent |\that |\it |\is |\aimed |\at |
the |\organizations |\goals |- |\CORRECT |\ANSWERS |\✔✔organizationally |
rational a |\decision |\is |\what |\type |\of |\rational |\if |\it |\is |\directed |\toward |\the |
individual's |\goals |- |\CORRECT |\ANSWERS |\✔✔personally |\rational
behavioral |\decision |\making |\can |\be |\categorized |\in |\what |\two |
dimensions |- |\CORRECT |\ANSWERS |\✔✔1. |\value |\orientation
- |\tolerance |\for |\ambiguity what |\term |\focuses |\on |\the |\decision |\maker's |\concern |\for |\task |\and |
technical |\matters |\as |\opposed |\to |\people |\and |\social |\concerns |- |
CORRECT |\ANSWERS |\✔✔value |\orientation what |\term |\measures |\how |\much |\the |\decision |\maker |\needs |\structure |\and |\control |\as |\opposed |\to |\being |\able |\to |\thrive |\in |\uncertain |
situations |- |\CORRECT |\ANSWERS |\✔✔tolerance |\for |\ambiguity what |\are |\the |\four |\styles |\of |\decision |\making |- |\CORRECT |\ANSWERS |
✔✔1. |\directive |\style - |\analytical |\style
- |\conceptual |\style
- |\behavior |\style what |\approach |\to |\decision |\making |\recognizes |\that |\each |\person |\can |\make |\a |\meaningful |\contribution |\to |\the |\attainment |\of |
organizational |\objectives |- |\CORRECT |\ANSWERS |\✔✔participative |
approach
what |\term |\refers |\to |\a |\person's |\use |\of |\and |\preference |\for |\elaborate, |\intricate, |\and |\complex |\stimuli |\and |\thinking |\patterns |- |\CORRECT |
ANSWERS |\✔✔cognitive |\complexity what |\term |\focuses |\on |\observing |\how |\people |\respond |\to |\products |
and |\services |\and |\drawing |\creative |\conclusions |\from |\the |\results |- |
CORRECT |\ANSWERS |\✔✔empathic |\design what |\term |\is |\when |\a |\group |\may |\make |\more |\risky |\decisions |\than |
individual |\members |\on |\their |\own |- |\CORRECT |\ANSWERS |\✔✔risky |
shift what |\are |\the |\ 4 |\possible |\outcomes |\of |\group |\decision |\making |- |
CORRECT |\ANSWERS |\✔✔1. |\majority-wins
- |\truth-wins
- |\two-thirds |\majority
- |\first-shift |\rule
