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LHRD 7910 FINAL EXAM QUESTIONS AND ANSWERS, Exams of Leadership and Team Management

LHRD 7910 FINAL EXAM QUESTIONS AND ANSWERS

Typology: Exams

2024/2025

Available from 07/11/2025

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LHRD 7910 FINAL EXAM QUESTIONS
AND ANSWERS
What is HR analytics? -
correct answer โœ…- also called "people analytics" or "talent analytics"
- uses measurement and analysis techniques to understand,
improve, and optimize the people side of business
What value does HR analytics provide for organizations? -
correct answer โœ…- can improve the credibility of the HR function by
showing the linkage between people and business outcomes
- smart organizations treat their people as assets, not expenses
bar graph -
correct answer โœ…- graph used for comparison and ranking
line graph -
correct answer โœ…- graph that shows development over time
scatter plot -
correct answer โœ…- graph that shows correlation/the relationship
between two variables
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AND ANSWERS

What is HR analytics? - correct answer โœ…- also called "people analytics" or "talent analytics"

  • uses measurement and analysis techniques to understand, improve, and optimize the people side of business What value does HR analytics provide for organizations? - correct answer โœ…- can improve the credibility of the HR function by showing the linkage between people and business outcomes
  • smart organizations treat their people as assets, not expenses bar graph - correct answer โœ…- graph used for comparison and ranking line graph - correct answer โœ…- graph that shows development over time scatter plot - correct answer โœ…- graph that shows correlation/the relationship between two variables

AND ANSWERS

pie chart - correct answer โœ…- graph that shows percentages/the share each category makes up of the whole job characteristics model - correct answer โœ…- created by Hackman & Oldham

  • a model that identifies job characteristics that must be in place to achieve employee satisfaction
  • memorize the image of the JCT model job crafting - correct answer โœ…- employees craft their jobs by changing cognitive, task, and/or relational boundaries to shape interactions and relationships with others at work
  • these altered task and relational configurations change the design and social environment of the job, which, in turn, alters work meanings and work identity work engagement - correct answer โœ…- a positive, fulfilling, work-related state of mind that is characterized by vigor, dedication, and absorption

AND ANSWERS

  • boosted productivity while employees spent more time with families, exercising, cooking, and gardening
  • 24% improvement in work-life balance
  • came to work more energized
  • supervisors reported that staff was more creative, attendance was better, they were on time, they did not leave early or take long breaks
  • actual job performance did not change barriers to spread of work-life programs - correct answer โœ…- lack of communication about the policies
  • high workloads
  • management attitudes
  • career repercussions
  • the influence of peers
  • administrative processes the gig economy - correct answer โœ…- characterized by the prevalence of temporary employment positions, and individuals are employed as

AND ANSWERS

independent workers rather than actual employees of an organization Why does the gig economy appeal to organizations? - correct answer โœ…- nonstandard workers may be less costly than their regular full-time counterparts, especially since they typically are not eligible for benefits

  • nonstandard work allows the workforce to expand or contract faster when demand is volatile
  • nonstandard work allows organizations to tailor the skill sets they need without hiring and firing full-time employees Why does the gig economy appeal to workers? - correct answer โœ…- scheduling flexibility
  • variety in one's work
  • ability to pursue one's interests Brogden-Cronbach-Gleser (BCG) utility model - correct answer โœ…- shows the monetary value

AND ANSWERS

factors that influence total costs of selection - correct answer โœ…- the number of individuals selected

  • variable costs
  • taxes
  • discounting layoffs - correct answer โœ…- negatively affect the psychological and physiological well-being of layoff victims, lay-off survivors, and managers in charge of delivering bad news
  • unemployment insurance goes up as the organization lays off more people
  • organizations that are quick to downsize staff in an economic downturn fare worse than competitors who hold off costs associated with turnover - correct answer โœ…- separation costs (exit interview, administrative functions related to termination, separation pay, unemployment tax)

AND ANSWERS

  • replacement costs (communication of job availability, pre- employment administrative functions, entrance interviews, testing, staff meetings, travel/moving expenses, post-employment acquisition and dissemination of information, employment medical exams)
  • training costs (informational literature, instruction in a formal training program, instruction by employee assignment)
  • uncompensated performance differential between employees who leave and their replacements (difference in performance)
  • cost of additional overtime to cover vacancy
  • cost of additional temporary help
  • wages and benefits saved due to vacancy meta-analysis findings (Rubenstein et al., 2017) - correct answer โœ…- variables stand out that are the most predictive and tend to exhibit relatively low variability across contexts:
  1. proximal work perceptions
  2. behaviors such as withdrawal cognitions, job search, organizational commitment, job satisfaction, rewards offered beyond pay, justice, embeddedness, and performance
  3. distal factors such as age, tenure, and children

AND ANSWERS

employees whose job performance is or may become adversely affected by a variety of personal problems independent variable - correct answer โœ…- a factor manipulated by the experimenter and whose effect is being studied dependent variable - correct answer โœ…- a factor measured by the experimenter that may change in response to an independent variable quasi-experimental designs - correct answer โœ…- an alternative for when true experiments are not possible

  • researchers do not exhibit as much control
  • lack of randomization because groups are naturally occurring 3 types of quasi-experimental designs - correct answer โœ…1. nonequivalent control group design
  1. simple interrupted time-series design
  2. time-series with nonequivalent control group design

AND ANSWERS

nonequivalent control group design - correct answer โœ…- use a group similar to the treatment group as the control

  • pretest and posttest both groups to rule out alternative explanation of results
  • usually "intact" groups simple interrupted time-series design - correct answer โœ…- multiple dependent variable observations before and after the treatment
  • can tell if the treatment is effective by looking for clear discontinuity, or an abrupt change, after the intervention time series design with nonequivalent control group - correct answer โœ…- add a comparison group to the simple interrupted time-series design ture experiments - correct answer โœ…- researcher manipulates the independent variable
  • random assignment

AND ANSWERS

  1. describe and summarize data (descriptive statistics and graphs)
  2. confirm what the data reveal (hypothesis testing & inferential statistics + significance testing) random sampling - correct answer โœ…- a sample that fairly represents a population because each member has an equal chance of inclusion stratified sampling - correct answer โœ…- a variation of random sampling; the population is divided into subgroups and weighted based on demographic characteristics of the national population strengths and limitations of artificial intelligence/machine learning - correct answer โœ…strengths
  • reduced costs in terms of time, effort, money, and human resources
  • increased power to handle large quantities of data
  • greater accessibility to previously burdensome forms of data
  • potential for increased predictive accuracy for important individual and organizational outcomes of interest

AND ANSWERS

limitations

  • quality of prediction is bound by the quality of the data obtained and the appropriateness of the algorithm used
  • algorithms are to some extent a "black box" such that it is often unclear how or why AI/ML arrived at a given prediction
  • potential for future legal issues around data privacy and automated handling of personal data
  • unfavorable reactions towards AI/ML from job applicants, media, and the general public direct costs of absenteeism - correct answer โœ…- include actual benefits paid to employees (sick leave, short and long term disability) indirect costs of absenteeism - correct answer โœ…- reflect reduced productivity (delays, reduced morale of coworkers, lower productivity of replacement employees)