CSIS 360 – Lecture 10
Miscellanea
Project Status?
Client meeting?
What day is each group going to submit status reports?
User Stories Chapters 3 and 5
What is the main theme here?
What were the key ideas?
Why does the author think that identifying user roles is important? What do you think?
What do you think about this process for identifying user roles?
- Brainstorming roles
- Consolidating the roles
- Determine role attributes
What do you think about the idea of personas?
How do the ideas of user roles and user proxies relate?
- Can you find real users for the BigMoneyJobs web site?
What are some issues to watch out for with user proxies?
- It’s hard to see the important issues from someone else’s viewpoint
- Often, proxies tend to focus on things that are important to them, so too much
emphasis is put on features that are not relevant to most actual users.
- Domain experts – resulting system may be too complex for targeted users, who
are not as experienced
- “Analysis Paralysis” – see page 61 re business analysts
- Customer != User
Best to have more than 1 proxy – get different viewpoints.
Sometimes there are subtle ways of getting users involved:
- user task force
- beta releases
oanother motivation for “releasing early and often”
Why can’t you use yourself as a user proxy? “You are not your user.”
Exercise:
Get together in your groups. Imagine you are developing a new web site, college.com,
that is aimed at prospective college students. Here are some ‘epics’ about college.com:
