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The importance of people as a key resource in organizations, the concepts of decentralized computing and shared information, and the roles and goals of information technology (it) in increasing productivity, enhancing decision making, improving team collaboration, creating business partnerships, enabling global reach, and facilitating organizational transformation. It also emphasizes the importance of being technology-literate and information-literate knowledge workers and using it ethically.
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Key MIS Concepts August 24 – August 30
(p. 10). o Technology is a tool that can help an organization produce and manage information more efficiently. In the end, the most important thing to an organization is what its people decide to do with the information. o People’s ability to use information is known as intellectual capacity (p. 15).
technology-literate knowledge worker is a person who knows how and when to apply technology (p. 11).
efficient and effective. In addition, you also must be an information-literate knowledge worker. Information-knowledge workers (p. 11): Can define what information they need. Know how and where to obtain that information. Understand the information once they receive it. Can act appropriately based on the information to help the organization achieve the greatest advantage.
worker, you must also be resolved to use that information in an ethical manner. Ethics are the principles and standards that guide our behavior toward other people (p. 13).
organization from unethical people (p. 13).
tasks, the concepts of decentralized computing and shared information have become very important (p. 17).
organized in one central location, allowing anyone to access and use it as he or she needs it (p. 17).
power and locates it in functional business areas as well as on the desktops of knowledge workers (p. 17).
computers that store the information in the centralized location are known as servers , and the computers that connect to the servers are known as a client.
o The textbook identifies six major roles and goals of information technology (p. 21): Increase employee productivity Enhance decision making. Improve team collaboration. Create business partnerships and alliances. Enable global reach. Facilitate organizational transformation.
variety of ways.
processing (OLTP). OLTP is the gathering of input information, processing that information, and updating existing information to reflect the gathered and processed information (p. 22).
responsibility of processing transactions on the customer. One way to do this is through the use of a customer-integrated system (CIS) which places technology in the hands of an organization’s customers and allows them to process their own transactions (p. 22).
IT can help upper management create alternate ways to do business, find solutions to problems, or find the information they need to make a decision (p. 21). Technology to support decision making falls into two categories:
IT can allow you to stay competitive or enter into new markets and transform the way your organization does its business.