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IS-20.21: Diversity Awareness Course
2024/2025 Already Passed
Groups with more diverse members are effective at solving difficult problems because they: ✔✔Leverage the different opinions and outlooks of the group members.
Communities may not take needed actions unless disaster preparedness, response, recovery, and mitigation information is communicated: ✔✔using messages and languages that are culturally appropriate and easily understood.
All of the following are goals of FEMA's Diversity Action Plan EXCEPT FOR: ✔✔Build a sustained leadership commitment to a diverse FEMA through education, accountability, and total workforce engagement.
Which of the following statements about disability etiquette is FALSE: ✔✔It's ok to pet a service dog if he doesn't look busy.
True or False: Diversity is generally defined as acknowledging, understanding, accepting, valuing, and celebrating the variety of characteristics that make individuals unique. ✔✔TRUE
True or false: Something as simple as the way you introduce yourself can bridge cultural differences and improve understanding of disaster assistance programs. ✔✔FALSE
True or False: Being nice to each other is enough for optimizing diversity. ✔✔FLASE
True or False: During deployment of the disaster workforce, the Federal Coordinating Officer has the sole responsibility for fostering a positive and inclusive culture. ✔✔FLASE
True or False: According to the U.S. Census Bureau, our population is becoming more racially and ethnically similar. ✔✔FALSE
Diversity also applies to the different generations in the workplace. Generations may have different (choose all that apply): ✔✔All of the above
The FEMA Diversity Council Serve as "change agents" focused on creating a "culture of diversity" across FEMA through (Select ALL that apply): ✔✔- visible commitment and frequent communication.
- by making diversity a key factor in organizational planning.
(Both A and C.)
If you make a cultural communication misstep, the best thing to do is to: ✔✔Apologize and express a willingness to learn.
In support of the third goal of FEMA's action plan, FEMA leaders at all levels must recognize that diversity management is a significant part of their role as FEMA's leaders, and that they are held accountable for sustaining a _________ workforce. ✔✔diverse
Review the statements below. Which statement is TRUE? ✔✔Recognizing generational traits is part of understanding workforce diversity.
True or False: Diversity is the same thing as equal employment opportunity (EEO) and affirmative action. ✔✔FALSE
Which of the following electronic and information technology products is not required to meet Section 508 guidance: ✔✔emails
Culture influences all of the following EXCEPT FOR: ✔✔Ability to empathize with disaster survivors.
The following tips can help you to communicate clearly and concisely with co-workers and FEMA customers EXCEPT: ✔✔Speaking loudly and extremely slowly.
Diversity is: ✔✔About being inclusive of individual differences such as communication styles.
