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Material Type: Project; Professor: Perera; Class: Work Teams in Organizations; Subject: MANAGEMENT; University: New Mexico State University-Main Campus; Term: Spring 2009;
Typology: Study Guides, Projects, Research
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Making the Team. A guide for managers. 3 rd^ Ed., by Leigh Thomson. Publisher Pearson PrenticeHall: 2004. ISBN: 0-13-141658-8.
COURSE OBJECTIVES : The goals of this course are to increase your knowledge of teams (how they form, develop, communicate, and maintain themselves) and to increase your self-awareness with respect to being a team member. Learning objectives include: To learn how to recognize and understand the subtleties of group processes. To learn how to build, lead, and maintain a team. To learn skills of effective group members □ Problem solving and decision-making □ Listening, giving, and receiving feedback □ Negotiating and managing conflict. □ Developing appropriate group norms □ Leading and influencing others □ Managing goal-setting □ Additional skills related to gaining self-awareness and understanding self in relation to others in groups.
All e-mail communication with the instructor should be conducted through WebCT Access WebCT through the following web site: https://salsa.nmsu.edu/.If you do not have a WebCT account (password and id), you will need to createone in the same web site.
CLASSROOM ETIQUETTE : My basic assumptions are that all students enrolled in this course are academically capable, and are taking the class to learn the intricacies of group work. In order to
Spring 2009 January 14 through May 8: MWF 10:30 – 11:20 a.m., BC 108
Instructor: Yasanthi Perera (yperera@nmsu.edu) Phone: (575)- 646 - 6847 Email: Use WebCT email
Office: GU 300-I Office Hours: Mon, 9:30 – 10:30 a.m.; Thurs, 2:45 – 3:30 p.m.
foster a positive and respectful learning environment, I expect that we behave professionally and courteously. Below are some specific guidelines:
Cell phones, pagers, or any other electronic devices should be turned off & put away before the start of class. If you need to use them, please wait until class is over. Laptops are OK for note-taking. I expect all each of us to: o Respect the opinion of others o Listen actively o Participate actively Attend class regularly & on time – In addition to 1 point per attendance, students with perfect attendance (including any excused absences with doctors’ letters, athletic team travel etc.) will receive 10 extra-credit points at the end of the semester If you come in late to class due to a circumstance beyond your control, please do so quietly. If you must leave early on occasion, inform the instructor at the beginning of the class & sit near the door. These guidelines should help to minimize interruptions, and they will be facilitated if students will leave a few seats nearest the door unoccupied.
Please do not take restroom or cigarette breaks during class -- do that before class. It is very disruptive to have people getting up, leaving & coming back during the class. Beverages are o.k.; eat discreetly Do not read newspapers or any other non-class materials during the class. Please WAIT until class is dismissed before you gather up your things to leave. You do not need to bring your textbook to class, but you should have read, taken notes and prepared for the discussion, and completed any assignments before class.
Assignments Points 11 Individual Quizzes @ 10 points each (drop lowest)
Individual Journal 90 Personal Learning Paper 60 RBS Project 80 2 group cases (@ 25 points each 50 Group Project 125 Attendance 45 Total 550
Cheating, in any form, will not be tolerated. Any students found cheating will receive an F in the course and may be subject to further sanctions as indicated in the Student Code of Conduct including possible dismissal from the academic program or from the University. Refer to the NMSU Student Handbook for additional information.
ATTENDANCE POLICY: We will be doing exercises on certain class dates so it is very important for all group members to be present. Attendance will be taken at each class meeting and is worth 45 points. We have 45 class meeting dates this semester – students will receive one point per class towards attendance so make sure that you sign the attendance roster before leaving each day. Students with perfect attendance (including any excused absences with doctors’ letters, athletic team travel etc.) will receive 10 extra credit points (not percentage) in addition to the 45 attendance points at the end of the semester.
Individual quiz make-ups are ONLY allowed if the student has a legitimate and documented excused absence (e.g.: a legitimate doctor’s letter, department letter, etc.). Since group cases cannot be made up, the student (with an excused absence) is responsible for contacting the instructor to request a special make-up exam.
DISABILITIES/ EMPLOYEE RELATIONS: Disabilities/Employee Relations: Feel free to call the Director of Institutional Equity at 505-646-3635 with any questions you may have about NMSU's Non-Discrimination Policy & complaints of discrimination, including sexual harassment. Call the Coordinator of Services for Students with Disabilities at 505-646-6840 regarding student issues related to the Americans with Disabilities Act (ADA) and/or Section 504 of the Rehabilitation Act of 1973. All medical information will be treated confidentially.
GRADES Any questions/ disputes regarding grades should addressed with the instructor during within one week of receiving the grade. Later disputes will not be considered.
INCOMPLETES (“I” Grades): “I” grades are given for passable work that could not be completed due to circumstances beyond the student's control (e.g., severe illness, death in the immediate family). These circumstances must have developed after the last day to withdraw from the course (October 15). Requests for "I" grades should be made to the instructor, but must be approved by the head of the Department of Management.
WITHDRAWALS: Students are responsible for being aware of important academic dates such as University drop dates. Moreover, it is the student’s responsibility to officially withdraw from any class that he or she intends to drop. The last day to withdraw with a “W” is Monday, March 9th, 2009. The last day to withdraw from the University is Friday, April 17th,
Week and Topic Assignments Due and Important Dates JAN 14, 16
Syllabus and Kolb’s experiential learning model
READING: Syllabus and tentative schedule. GROUP FORMATION
Introduction to teamwork
SCAVENGER HUNT EXERCISE – High Performance High Commitment Teams JANUARY 19: University Closed for Martin Luther King, Jr. Day
JAN 26, 28, 30
Performance & Productivity: Team Performance Criteria and Threats to Productivity
READING DUE: Chapter 2 Quiz 1 (Chapter 2) – Jan 20
Rewarding Teamwork: Compensation and Performance Appraisals
READING DUE: Chapter 3 Quiz 2 (Chapter 3) – Feb 6
Designing the Team: Tasks, People, and Processes
READING DUE: Chapter 4 Quiz 3 (Chapter 4) – Feb 13
Team Identity, Emotion, and Development
READING DUE: Chapter 5 Quiz 4 (Chapter 5) – Feb 20
Sharpening the Team Mind: Communication and Collective Intelligence
READING DUE: Chapter 6 In-CLASS GROUP CASE 1: February 25 Quiz 5 (Chapter 6) – Feb 27
Team Decision Making: Pitfalls
READING DUE: Chapter 7 Quiz 6 (Chapter 7) – March 6