Download CMN2130 Study Guide: Communication, Perception, and Conflict and more Exams Advanced Education in PDF only on Docsity!
CMN2 130 STUDY GUIDE WITH
SOLUTION
A perfectly worded "I" message delivered with total sincerity will ensure that the other person will not get defensive... T/F? - ANSWER false
"No" is so clear and short that it is one of the few words that is never misinterpreted in any intercultural exchange ... T/F? - ANSWER false
a formal language culture will have different vocabularies for different sexes, different levels of social status, different types of social occasion, or different degrees of intimacy.. T/F? - ANSWER true
syntactic misunderstandings arise when people assign different meanings to the same words ... T/F? - ANSWER false
speakers os expressive and elaborate languages, such as Arabic, probably do not value silence as much as speakers with more succinct style ... T/F? - ANSWER true
your textbook confirms the stereotype that women are more likely to talk about feelings and relationships that men are ... T/F? - ANSWER true
men and women report using language for different purposes ... T/F? - ANSWER false
"I'm rather upset" is more powerful language than "I'm upset" ... T/F? - ANSWER false
highly abstract language can lead to which of the following problems -
ANSWER - stereotyping
- misunderstandings
- blank judgements
- confusion
"people" from the east coast are more rude" which of the following is an abstraction problem illustrated by this statement - ANSWER stereotyping
a speaker's willingness to take responsibility for his/her thoughts or feelings can be indicated by the use of... - ANSWER "I" language
identify the following statement as fact of inference : "you told jimmy that I didn't want to go out with him" - ANSWER fact
equivocal words... - ANSWER can have more than one meaning
convergent speech patterns... - ANSWER demonstrate affiliation with one another
identify the following statement as fact or inference : "your children are disruptive" - ANSWER inference
identify the following statement as fact or inference : "Jim wrote me a letter to help me get that job" - ANSWER fact
the Sapir-Whorf hypothesis is the best known declaration of... - ANSWER linguistic relativism
which of the following is the least abstract definition of a successful college experience - ANSWER completion of the requirements listed on page 24 of the college catalog with a grade-point average of 2.0 or higher
ANSWER - old fashioned / vintage : these could be used to approve or disapprove someone's fashion
- weird / unique : these could be used when describing someone's personality
- intelligent / nerd : people use these to describe their opinion on someone who is smart
symbolic language can allow for more communication, but it can also lead to communication breakdowns. discuss two ways where symbolic language can lead to confusion and cause communication breakdowns in relationships - ANSWER there is an indirect relationship between symbols and what they represent and that could lead to confusion. also people's different interpretations overtime and how they change could lead to problems
in a survey of conflict views of college men and women, women were describes as being... - ANSWER more concerned with maintaining the relationship during a conflict
of the following statements, which is most accurately describes the part gender plays in conflict style - ANSWER gender is less important in determining conflict style than the behavior of the other person in the
conflict
in order to decide which conflict style you would use, you should consider... - ANSWER - the situation
- the other person
- your goals
- the relationship
you and your partner's pattern of managing disagreements that repeats itself overtime is called your... - ANSWER relational conflict style
complementary and symmetrical conflict styles have been shown to produce
- ANSWER both "good" and "bad" results
when the person's partner brings up a problem, she pretends to be busy with the laundry ... - ANSWER avoider
Rhonda complains to Collin that she's tired of their weekend routine. Irritated, Collin snaps back that he's tired of her complaining, their conflict pattern reflects which of the following styles - ANSWER symmetrical
ANSWER true
position four in the pillow method takes the perspective that the original issue should still be seen as very important ... T/F? - ANSWER false
while culture has a great deal to do with our perception, it is understood that a person's mood and tolerance to stress do not... T/F? - ANSWER false
a common perceptual tendency is to assume that others are similar to us... T/F? - ANSWER true
true empathy requires that you agree with the other person's opinions ... T/F?
you figure your friend's smile means she's happy. this description best describes which of the following terms? - ANSWER interpretation
all of the following are causes of inaccurate perception except... - ANSWER we rate ourselves more negatively than others see us
you exhibit both male and female traits when faced with a difficult decision. this description best describes which of the following terms - ANSWER
androgynous behavior
the steps in the perception process are - ANSWER selection , organization , interpretation
the term that refers to men and women possessing a mixture of traits that have previously been considered exclusively masculine or feminine is - ANSWER androgynous
whats missing from this perception check? "When you didn't do the grocery shopping today like you usually do, I figured you weren't feeling good or were mad at me" - ANSWER it doesn't request clarification
empathy is related to perception in that - ANSWER empathy is facilitated by trying to perceive things from the other person's point of view
whats missing from this perception check? " when you didn't call me when you said you would, I thought you might have forgotten or were mad at me. what happened?" - ANSWER nothing is missing
being able to pick out your sister's comments from a babble of voices at a party illustrates the organizational principle of - ANSWER figure-ground organization
viewpoint
consider a stereotype you might hold, either positive or negative. using information from the textbook explain what led you to this specific stereotype and how your communication and behavior has been affected by it - ANSWER I hold the stereotype of not caring about certain things, I feel that I have the stereotype because of the club I'm in. it affects my behavior because I do not worry about everything, I'm more laid back, but I feel like my communication has not changed
choose one of the following social rolls - gender, occupation, or relational - then explain how this area has influenced your perceptions. use examples from your own life in your discussion - ANSWER gender roles have influenced my perceptions in negative and positive ways because it is always changing. Some part of society think women should be completely independent, but as a christian I know we are called to be submissive. So I have struggled in perceiving my own identity in my relationship, my future job, my role when I become a wife, and as a Christian woman
which one cue of face-to-face conversation does a phone message include - ANSWER vocal tone
according to the textbook, social scientists have concluded that most people can only sustain about how many relationships? - ANSWER 150
according to the textbook, studies have revealed that the mere presence of mobile devices can have a negative effect during face-to-face discussion of personal topics related to all of the following except... - ANSWER empathy level
along with channel preferences, age also shapes what topics people discuss when using mediated communication. according to the "Facebook" study, which of the following is correct? - ANSWER 30-65 year olds post often about family. typical terms include "daughter/son", "pray/prayer", "friends" and "country"
synchronicity is the condition when communicators are all - ANSWER connected in real time
what is a set of civil behaviors that apply to social media - ANSWER netiquette
what describes messages that are stark from a lack of nonverbal information
which of the following is a benefit of mediated communication - ANSWER sustaining and enriching relationships
development beyond what normally happens in face-to-face interaction - ANSWER hyperpersonal communication
what occurs when communicators express themselves with minimal caution and self-monitoring - ANSWER disinhibition
what describes the abundance of nonverbal cues that add clarity to a verbal message - ANSWER richness
what is the degree to which online information is controllable by the person being described - ANSWER warranting value
what is a discreet way of monitoring the social activities of unknowing targets through social computing spaces - ANSWER online surveillance
what are malicious acts that harass victims online - ANSWER cyberbullying
what is the condition when communicators are all connected in real time - ANSWER synchronicity
