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Cigna 2024/25 Products & Benefits overview Exam and Answers.
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What is the Cigna Healthy Today card? a) One flex card solution for Cigna Medicare customers to access their value-based care provider b) Muliple flex cards for Cigna Medicare customers to access dental benefits c) One flex card solution for Cigna Medicare customers to access transportation benefits d) One flex card solution for Cigna Medicare customers to access multiple supplemental benefits - Correct Ans: ✔✔One flex card solution for Cigna Medicare customers to access multiple supplemental benefits Which of the following does Cigna Healthcare seek to improve of those we serve? a) Health b) Vitality c) Talent d) Both A and B - Correct Ans: ✔✔Both A & B Which of the following is true about Cigna Medicare HMO plans? a) All HMO plans have referrals b) PCP selection is not required for HMO plans c) Some HMO plans have referrals.
d) HMO plans do not include the Yearly Health Checkup - Correct Ans: ✔✔PCP selection is not required - WRONG e) PCP selection is not required by strongly suggested Which of the following is true about Cigna Medicare PPO plans? a) None of the plans includes a $0 premium b) Referral is required to see a specialist c) PCP selection is required d) PCP selection is not required, but strongly encouraged - Correct Ans: ✔✔Referral is required to see a specialist WRONG e) PCP Selection is required Which statement(s) describe the Cigna Dental Allowance? a) Offers customers a discount if using a Cigna Dental Health provider b) Offers preventive and comprehensive from any licensed dentist c) Offers only preventive dental care d) Both A and B - Correct Ans: ✔✔Both A and B Which of the following is a true statement regarding features of our HMO plans? a) Some plans may require referral to see a specialist b) Defined and organized networks c) Affordable and predictable costs d) All of these - Correct Ans: ✔✔All of the above
Which of the following customer profiles would best fit any of our PPO plans? a) Keith, who is living on a fixed income. b) Sara, who has several chronic diseases and relies on her doctor to coordinate her healthcare. c) Clara, who values network travel and craves choice and flexibility d) All of these - Correct Ans: ✔✔All of these - WRONG Clara Which is a true statement about the Products and Benefits Overview training? a) The benefit information in the training is final b) The benefit information is pending CMS approval c) You must use the plan summary of benefits for the most accurate information d) Both B and C - Correct Ans: ✔✔C Which of the following is the goal of Cigna Medicare Advantage Incentives? a) Educating customers on exercise b) Improving our customers' overall health c) $0 Copays d) Educating customers on nutrition - Correct Ans: ✔✔Improving our customers' overall health
e) Which of the following should a Medicare sales agent rely on for the most accurate plan information? f) Summary of Benefits g) Scope of Appointment document h) Medicare Marketing Guidelines i) Product & Benefits Overview training - Correct Ans: ✔✔Summary of Benefits Which of our products offer choice, flexibility, open-access network, out of network/travel access and no referrals? a) Our HMO plans b) Our PPO plans c) Both HMO and PPO plans d) Value-based care model - Correct Ans: ✔✔Our PPO plans Which is true of our Cigna Medicare Advantage Supplemental Benefits in 2024? a) All plans offer dental b) All plans offer hearing c) All plans offer vision d) All of these - Correct Ans: ✔✔All of these