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Chapter 12 - Creating a healthy work environment Exam Complete Questions with Answers
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In a strong ________ culture, all employees feel a responsibility for safety and pursue it every day. - Correct Answers: Safety ________ inspections are conducted on-site or via telephone by highly trained compliance officers and are initiated w/o advance notice. - Correct Answers: OHSA Companies are increasingly using ________ programs to improve their bottom lines while building a great workplace. - Correct Answers: Wellness Many ________ patterns undermine wellness involve immediate benefits and delayed cost. - Correct Answers: Behavioral ________ programs can address factors including health eating, smoking cessation, weight management, physical activity and stress management. - Correct Answers: Wellness Issues with perceived ________ can complicate the use of wellness incentives. - Correct Answers: Fairness The small amount of adrenaline generated by mild ________ makes action more likely and even increases the brain's ability to form new memories - Correct Answers: Stress ________ stress is a manageable level of stress that generates positive emotions including satisfaction, excitement and enjoyment - Correct Answers: Functional Factors including conflicting goals and a harsh boss can interfere with job performance and lead to which type of stress? - Correct Answers: Dysfunctional
Undergoing ________ level of stress for too long can cause health problems including elevated blood pressure and high cholesterol. - Correct Answers: ANY Providing a way for employees to anonymously vent their frustrations and problems can also be helpful in preventing workplace ________ - Correct Answers: violence ________ stress triggers include a heavy workload, lack of clarity about responsibilities, and low perceived meaningfulness of the work. - Correct Answers: Dysfunctional One of the most important stress management approaches is to allow employees greater ________ over their work patterns and schedules - Correct Answers: Control Allowing employees to ________ helps to decrease employee stress. - Correct Answers: make decisions ________ coping strategies deal directly with the cause of the stress. - Correct Answers: Problem focused ________ coping strategies focus on the emotions brought on by the stressor. - Correct Answers: Emotion focused ________ is referred to as a repeated mistreatment of another employee through verbal abuse, conduct that is threatening, humiliating, or intimidating or sabotage that interferes w the other person's work. - Correct Answers: Bullying ________ violence is any act or threat of physical violence, harassment, intimidation, or other threatening disruptive behavior that occurs in the workplace. - Correct Answers: Workplace Most workplace ________ incidents hapen when there is an unresolved conflict or when an employee or employee's spouse feel that they have lost control of their lives. v - Correct Answers: