BUAD 2020 Exam #1: Business Processes
Questions And Answers
3 components of a business process -
correct answer ✅- resources
- actors
- roles
Benefits of business process -
correct answer ✅- Everyone can visualize process
- builds understanding between cross-functional areas
- serves as training/educational tool
- builds improvements upon
- provide documentary for regulation and quality standards
2 types of business processes -
correct answer ✅1. Customer facing: taking invoice, checking
customer in 2. HotelBusiness facing: training, purchasing raw
materials
Level 1: Process Model -
correct answer ✅- Very high level map outlines operational levels of
an organization and are rarely, if ever, actually drawn.
- Ex. Customer or administrative process
