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Review of Alplaus case study and how they handled the situation
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Week 7 – Alplaus Negotiation Journal MNGT Zach Lewis Your Name: Zach Lewis/General Manager Counterparts’ Name(s): Anthony Grese/Alplaus Sr. Field Rep Date: 12/9/ Name of Negotiation Exercise: Alplaus Negotiation This negotiation went well and ended with us both getting optimal or better outcomes. We settled on 25% refund of the current machine, 5-year supplier agreement for all equipment needs at 10% discount, and the machine would be fixed the next day by their technician. We both wanted to work to get past this issue, build on the employees liking the machine when it did run well, and growing together for the future. My most important negotiation mistake was to settle initially a little lower than what was attainable, but before we fully agreed we started negotiating on more aspects of a deal that allowed for better terms for both. I was more focused on the future relationship than this single transaction. My counterpart’s most important negotiation mistake was allowing for a bigger deal to be negotiated after he would have gotten a solid “win” for his company. However, it was with the future in mind and with what we agreed to easily covers the refund and discount provided for in our deal. Two examples of how I tried to apply negotiation techniques form the book were with building a lasting partnership immediately and getting the tension of the moment to be focused on what we can do in future together and move quicker past this small barrier. Also, getting us on equal playing field with position of working together to both have staked future was important. I want to keep focusing on keeping bigger picture in mind and utilizing it to help broker better deals. Let the negotiation be a broader focus when able to help secure longer lasting outcomes.